We’re now supporting local government services in the cloud, with innovative mobile ready solutions.

As the leading provider of end-to-end case management solutions, we are proud to serve over 90% of UK local authorities. We serve the sector because we understand it and our commitment to delivering excellence in customer service and product range is paramount. As a result we have recently expanded our product portfolio to include a range of cloud based solutions.

Developed in partnership with UK and Ireland local authorities, statutory  organisations and central government agencies, Idox cloud solutions are mobile ready and come complete with digital citizen portals for end-to-end service  transformation.

Idox cloud solutions enable regulatory services and development management  departments to embrace modern ways of working and break free from inefficient  business processes. Offered under a Software as a Service (SaaS) delivery model, our cloud solutions are fully managed and are centrally hosted on a private cloud facility within the UK. Additionally, they are accessible on-demand via a standard  web browser, with real-time access to live business data.

Our cloud portfolio includes solutions for the following service areas:

Regulatory Services

  • Environmental Health
  • Trading Standards
  • Licensing
  • Private Sector Housing (including HMO)
  • Housing Grants

Built Environment

  • Building Control
  • Planning / Development Management
  • Land Charges

Each solution area is comprised of a number of complimentary modules, which can be combined or utilised individually, in order to track, manage and report on all aspects of service delivery.

Why move to the cloud?

By introducing cloud technology into local government service delivery, the following benefits can be gained:

To learn more about our new cloud based offering, please visit the Tascomi website by clicking here

Alan Davies, Building Control Manager at Ceredigion County Council

“A fully integrated Regulatory Services solution that delivers all the benefits of a natively mobile cloud based solution that will enable us to digitally transform the way we serve our customers.”


IDOX CLOUD CUSTOMER CASE STUDY

South Thames Gateway (shared service partnership between for local authorities in England) implemented an Idox cloud solution in 2017 for Building Control and have reported the following savings:
  • 79% saving in administration time

  • 50% reduction in accommodation costs

  • 39% saving on time spent managing incoming emails

  • 25% increase in office productivity



Interested in finding out more?
Get in touch to speak to one of our expert team.

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