Trading Standards2023-10-06T10:03:32+01:00

Trading Standards

Helping councils take control of trading standards case management with smart, integrated, end-to-end solutions

Helping councils take control of trading standards case
management with smart, integrated, end-to-end solutions

Years Idox has been trusted by UK local authorities
Levels of local authority productivity increased with an Idox solution
Time customers saved on administration tasks by using our software

Trading standards software for seamless consumer protection

Our case management software helps councils to deliver faster, more efficient investigations and inspections, reporting and consumer protection, for responsive digital government that protects your community.

With advanced automation, our system helps officers deliver effective case management, from initial enquiries and inspections to notices, prosecutions and subsequent reporting. Configurable workflows, intelligent dashboard reporting and task lists enable prioritisation and KPI achievement.

Our deep domain expertise in this area informs everything we do. We have worked with local government for over 30 years and have in-depth knowledge of the entire trading standards remit. We know that budgets are tight and there are mounting pressures on public protection service demand. By streamlining your functionality and workflows, we can boost productivity while saving you money.

Key Benefits


“The adoption of Idox cloud technology has allowed us to realise the benefits of agile working, building both flexibility and sustainability into the core of our services. It is a real step forward in our digital transformation and it demonstrates what a council can do.”

Ian Andrews, Royal Borough of Greenwich

“The Idox solution offers something for all our services – it gives us alignment between departments and fewer overheads – less servers, less maintenance, less support required from our ICT services divisions, which has been a real benefit for us internally.”

Sanjay Mistry, Cheltenham Borough Council

“The system will help the council streamline the delivery of our core services within Public Protection and Licensing and will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”

Paul Christie, Liverpool City Council
We are trusted by local authorities across the UK

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