ADS Emergency Services2026-04-27T13:10:31+01:00

Address data solutions for emergency services

Transformative, feature-rich Gazetteer Management System and complementary solutions for cleansing, maintaining and sharing British Standard BS7666 address data and the Emergency Services Gazetteer.

Transformative, feature-rich Gazetteer Management System and
complementary solutions for cleansing, maintaining and sharing
British Standard BS7666 address data and the Emergency Services Gazetteer

Emergency services face considerable challenges in maintaining and sharing accurate address data:

2.7M address changes in Great Britain every six weeks.

Manual address updates are time-consuming, inefficient and vulnerable to human error.

Emergency response times are hampered if address data is inaccurate, incomplete or non-existent.

Local data on crime or fire risk locations may not exist on national datasets.

Multiple systems need to be integrated โ€“ command and control, the mobilising system โ€“ for efficient deployment to precise locations

Persistent budget cuts mean emergency services have to manage lean resources.

How Idoxโ€™s Address Data Solutions can help you:

Advanced address data solutions for managing and sharing the most up-to-date address data

Our cutting-edge Bluelight Gazetteer Management System (GMS) enables you to manage and share AddressBase Premium and the Emergency Services Gazetteer (ESG) centrally. Used by half of GBโ€™s emergency services, it integrates seamlessly with third-party systems, and can be enriched with local temporary addresses, risk and location intelligence and other geospatial datasets, to provide comprehensive insights.

address data solutions emergency services infographic
Creating local-only records

Creating local-only records

Unlike other Gazetteer Management Systems, you can create local-only address records complete with Unique Property Reference Numbers (UPRN) and Unique Street Reference Numbers (USRN), such as alternative names, roads not captured within station grounds or ancillary buildings, enabling faster deployment to a precise location unavailable in AddressBase Premium.

Delivering Ordnance Surveyโ€™s Emergency Services Gazetteer

Our GMS now delivers the Ordnance Surveyโ€™s Emergency Services Gazetteer (ESG) alongside AddressBase Premium (ABP) โ€” empowering emergency services in GB with the most comprehensive, pinpoint-accurate location data from a single, unified source.

Delivering Ordnance Surveyโ€™s Emergency Services Gazetteer
Going beyond address management

Going beyond gazetteer management

Our GMS seamlessly integrates with our complementary software tools to boost address data accuracy across your organisation, including matching, cleansing and reformatting in the British Standard for consistency. Location Manager stores risk data and location insights alongside addresses, while our address search API delivers fast, precise lookups.

Continuous product development

Our solutions are fully up-to-date with changes in technology and data standards, including Ordnance Surveyโ€™s forthcoming National Geographic Database (NGD) and the Emergency Services Gazetteer (ESG).

Continuous product development

Request a demo

Arrange a tailored demonstration and experience how our advanced address data solutions can transform address data for bluelight services.

Our address data solutions enable efficient management, sharing and enhancement of your address data:

Ensure precise crew deployment with a single source of the most accurate address data available, AddressBase Premium, and the Emergency Services Gazetteer, via our GMS.

Achieve rapid, accurate and reliable address lookup by integrating our APIs with your operational systems, such as command and control or your mobilising systems.

Reduce response times by enriching your AddressBase Premium address data with locally created properties and streets complete with UPRNs / USRNs, such as known crime or accident spots or property outbuildings.

Enhance your existing AddressBase Premium records by adding local data alongside an address, such as locally-known place names, driving more efficient address lookup and crew deployment.

Incorporate risk intelligence and spatial boundaries into your address data, e.g. beat areas, for better insight, planning and preparation.

Unlock richer location insights by linking disparate datasets via UPRNs, improving analysis, reporting, strategic operations and emergency services planning.

Choose one or several of the following products depending on your requirements:

Idox address data solution supporting emergency services response with accurate gazetteer and location data

Gazetteer Management System for AddressBase Premium and ESG

Bluelight

Store, maintain and share your accurate AddressBase Premium address data, and the Emergency Services Gazetteer, complete with UPRNs, USRNs and coordinates for viewing on a map.

Cleanse your address data by matching against AddressBase Premium or your LLPG to deliver exceptional accuracy at unparalleled speed

Matching and cleansing

iMatch

Match disparate address datasets against AddressBase Premium data in your GMS, ensuring accuracy, consistency and the ability to link location data.

Robust address-search APIs for accurate, consistent address lookups across the entire organisation

Address search APIs

Symphony Search

Allow third-party systems to search for an accurate address from your GMS via our APIs.

Share your British Standard address data with your operational systems to ensure consistency and accuracy

Data sharing

iExchange

Share your accurate address data with other departmental systems and users direct from the GMS, ensuring consistency across the entire emergency service. Requires Bluelight GMS.

Enrich your address data with industry-specific information for a more comprehensive location overview

Adding location intelligence

Xtended Data Manager (XDM)

Add extra data to a land or property record that’s not included in the British Standard BS7666 format, such as risk information. Requires Bluelight GMS.

Centrally organise your location and spatial data from different systems and share tailored versions with any user

Centralising location and spatial data

Location Manager

Organise all your location and spatial data from different systems in one place so you can publish tailored versions in any format to any user e.g., beat areas. Requires Bluelight GMS.

With access to expert consultants, trainers and an ongoing support team, you can rest assured your transition to our solution will be seamless.

Consultancy, training and support

Our British Standard BS7666 experts provide advice, specifications, proposals, project management, training and ongoing support for all your gazetteer needs.

Testimonials

โ€œHaving a central solution for both organisations (CFRS & Bedfordshire FRS) held in a cloud environment has really streamlined processes, making the management of files and network restrictions much simpler.โ€

Nicola Smith, Information Manager at Cambridgeshire Fire and Rescue Service (CFRS)

โ€œIdox worked with us to develop the capability of adding virtual street-segments to our Bluelight Gazetteer Management System. Having this consistent, named and SFRS-coded virtual street segment data shared across the three control hubs ensures we get the nearest appliances to the incident quickly.โ€

Lynn Oliver, Gazetteer Watch Commander Scottish Fire and Rescue Service.

โ€œLondon Fire Brigadeโ€™s corporate gazetteer underpins everything we do, so it was critical to identify an advanced and feature-rich gazetteer management system to replace Esriโ€™s soon-to-be-retired LocatorHub. Weโ€™ve been working closely with Idox to tailor the GMS to meet our vast and complex requirements and look forward to our imminent full migration.โ€

Richard Jebb , Corporate Gazetteer & Mobile Data Manager London Fire Brigade.

Request a demo

Arrange a tailored demo today and experience first-hand how our proven, technically advanced address data solutions can seamlessly enhance efficiency, save time and eliminate manual errors.


News, case studies & insights

FAQs

A Gazetteer Management System (GMS) is a software application designed to centrally manage and maintain a digital database of geographic place names, including their locations and associated details, such as UPRNs and geographic coordinations. This provides a single source of truth for address data within an organisation.

In addition to providing a single source of the most up-to-date address data available, AddressBase Premium, it also delivers OSโ€™s new Emergency Services Gazetteer and allows you to create local addresses in the same British Standard format, complete with UPRNs, USRNs and geographical coordinates. All these are regularly updated and synchronised to provide the most accurate address data.

Yes it seamlessly integrates with third-party operational systems such as Command and Control, Record Management Systems and Mobilising Systems. It also integrates with our complementary solutions that enable you to store your location intelligence, risk data and spatial data centrally alongside AddressBase Premium / Emergency Services Gazetteer addresses.

Yes, you can add local addresses in the British Standard, complete with UPRNs. These will be synchronised with AddressBase Premium and Emergency Services Gazetteer updates to eliminate any potential duplication.

Yes, Idoxโ€™s Bluelight Gazetteer Management System can deliver the Emergency Services Gazetteer. The hosted, managed solution provides automated updates and synchronisation of the two datasets.

We offer a hosted, managed service so all data and solution updates are managed by Idox, including the synchronisation of AddressBase Premium and Emergency Services Gazetteer updates. An on-premise solution is also available.

Get in touch

To find out more about our address data solutions, please contact us. One of our team will be in touch shortly.

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