Consultancy, training and support for your address data solutions
With access to expert consultants, trainers and an ongoing support team, you can rest assured your transition to our solutions will be seamless.
With access to expert consultants, trainers and
an ongoing support team, you can rest assured
your transition to our solutions will be seamless.
Professional consultancy services
Our consultants are experts in the British Standard BS7666 and all aspects of AddressBase Premium (ABP), Local Land and Property Gazetteer (LLPG), Local Street Gazetteer (LSG), Additional Street Data (ASD) and address management.
We provide advice, specifications, proposals and project management at the implementation stage. No matter your specific addressing requirements, we can tailor our service accordingly, such as writing bespoke scripts to update the database, building customised views, creating polygons, matching data and reviewing how your other systems can benefit from your gazetteer management system.
Support
Our five-star rated support team are committed to helping you with anything related to Idox’s address data solutions.
You can raise your queries via the Idox Customer Portal. Each case is assigned an incident reference number and a service desk analyst.
Alternatively, email your queries to [email protected]. This will automatically log a request with the support system and will include any attachments sent.
To speak to a support analyst, call 01483 717952.
For FAQs and the latest release documents and installation guides, visit the Idox Customer Portal.
Request a demo
Arrange a tailored demo today and experience first-hand how our proven, technically advanced address data solutions can advance efficiency, save time and eliminate manual errors.