Public Protection2022-10-05T09:25:38+01:00

Public Protection

Intuitive, cost-effective case management software designed to support fast and efficient inspection and enforcement of public health and environmental standards

Intuitive, cost-effective case management software
designed to support fast and efficient inspection and
enforcement of public health and environmental standards

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Years Idox has been trusted by UK local authorities
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Local authorities who increased their levels of productivity with Idox Cloud solutions
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Time customers saved on administration tasks by using our software

Agile public protection solutions for accuracy and control

Our agile, cloud-based case management software covers environmental health, licensing, trading standards and public sector housing. Designed to boost productivity and save money, our suite of innovative environmental protection solutions delivers powerful end-to-end integration, driving efficient case management and a better customer experience. Advanced automation reflects your public protection officers’ day-to-day working patterns, leaving outdated legacy systems behind.

Our deep domain expertise in this area informs everything we do. We have worked with local government for over 30 years and many ex-government staff have joined us in our product and delivery teams. We know that budgets are tight and there are mounting pressures on public protection service demand. By streamlining your functionality and workflows, we can boost productivity while saving you money. 

Working collaboratively, we will build a relationship based on trust and we are here to support you, now and in the future.

Our suite of products

Key Benefits

Return on investment

Moving to a managed, cloud-hosted solution leaves behind costly on-premise IT infrastructure. Streamlining processes and workflows without re-keying allows your officers to focus on delivering vital services.

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Mobilised workforce

Our software empowers council officers to work from home or on the move, anywhere, any time, on any device. On location, officers can capture real-time information and prioritise requests for service.

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Regulatory compliance

We are experts in providing solutions that accommodate complex rules, regulations and legislative requirements. Knowing that our software is compliant and backed by our highly experienced team, brings you peace of mind.

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24/7 digital services

Our accessible online citizen portals provide a seamless and sustainable digital experience. Eliminating paper-based applications, you can deliver a more convenient and responsive service to your citizens and business owners.

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Support expertise

Our consultancy, project support and technical teams have the expertise and deep domain environment knowledge of the built environment to provide a guided implementation experience and seamless data migration services.

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Solutions

Licensing

Innovative, end-to-end licensing management software that enables seamless, integrated digital inspection and enforcement of licensing standards.

Environmental Health

Keeping your community safe with case management software that delivers fast and efficient inspection and enforcement of environmental health standards.

Trading Standards

Helping councils take control of trading standards case management with smart, integrated, end-to-end solutions.

Private Sector Housing

Case management software that enables you to manage and deliver on all HMO licensing requirements.

Anti-social Behaviour

Integrated software that delivers flexible workflows, mobile working and effective ASB case management for efficient digital government.

Related Applications

Consultee Portal

Citizen Portal

Document Management

Workflow Management

Reporting Tools

Mobile Apps

Idox Cloud

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Testimonials

“The adoption of Idox cloud technology has allowed us to realise the benefits of agile working, building both flexibility and sustainability into the core of our services. It is a real step forward in our digital transformation and it demonstrates what a council can do.”

Ian Andrews, Royal Borough of Greenwich

“The system will help the council streamline the delivery of our core services within Public Protection and Licensing and will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”

Paul Christie, Liverpool City Council

“Idox have modern web-based systems that will provide us with many opportunities to redesign our procedures and create efficient processes. This in turn will help us deliver a better service to the people and businesses in Gwynedd.”

Gareth Jones, Gwynedd Council
We are trusted by local authorities across the UK

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