Licensing2024-10-24T11:45:40+01:00

Local government licensing software

Innovative, end-to-end licensing management software that enables seamless, integrated digital inspection and enforcement of licensing standards

Innovative, end-to-end licensing management software that enables seamless,
integrated digital inspection and enforcement of licensing standards

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Licence applications the Idox Cloud platform has helped UK local authorities to process over the past 12 months
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Levels of local authority productivity increased with an Idox solution
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Time customers saved on administration tasks by using our solutions

Agile, cloud-based licensing for efficient digital government

Our intuitive licencing software drives efficient case management for a better customer experience. With front-to-back integration and automation, we can streamline your entire licensing process, from application receipt to licence issue.

Smart case management software enables fast and accurate digital inspection and enforcement. Officers can make informed decisions with confidence, across all licence types, including alcohol, taxi, food, business premises and entertainment. Our solutions are rigorously future-proofed and designed to flex with changing regulations.

We are able to draw on our deep domain knowledge and expertise in this area. Having worked with local government for over 30 years, many of our product and delivery team members are ex-government staff. We know that budgets are tight and there are mounting pressures on licensing service demand. By optimising your functionality and workflows, we can boost productivity while saving you money.

Key benefits of licensing software

Testimonials

“Their comprehensive on-line capabilities will enable our customers to apply, pay for and track the progress of all types of licensing applications on-line thus saving a significant amount of administrative time keying applications into the system and answering telephone enquiries regarding the status of the application.”

Yogini Patel, Brent Council

“The system will help the council streamline the delivery of our core services within Public Protection and Licensing and will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”

Paul Christie, Liverpool City Council

“For taxi drivers, they can now sit in their car on a slow day and renew their licence, whereas before they would have had to make an appointment, come in to see an officer, sit down and do the paperwork, and then go off to make payment.”

Louis Krog, Cheltenham Borough Council
We are trusted by local authorities across the UK

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