Private Sector Housing2024-06-20T09:29:17+01:00

Private Sector Housing

Advanced automation and workflow for responsive digital government

Advanced automation and workflow
for responsive digital government

Years Idox has been trusted by UK local authorities
Levels of local authority productivity increased with an Idox solution
Time customers saved on administration tasks by using our software

Case management software that enables you to manage and deliver on all HMO licensing requirements

Our agile, cloud-based offering enables councils to deliver effectively on all HMO scheme requirements. You can manage the entire remit of private sector housing cases, including grants, loans, complaints, inspections, and enforcements – including financial management and schedules of works – along with queries, complaints and service requests.

With front-to-back integration and automation, you can streamline tasks and processes, while fast, efficient and responsive case management provides a better customer experience. Our integrated software leaves outdated legacy systems behind, creating efficient digital government.

Our deep domain expertise in this area informs everything we do. We have worked with local government for over 30 years and many ex-government staff have joined us in our product and delivery teams. We know that budgets are tight and there are mounting pressures on public protection service demand. By streamlining your functionality and workflows, we can boost productivity while saving you money.

Key Benefits


“The adoption of Idox cloud technology has allowed us to realise the benefits of agile working, building both flexibility and sustainability into the core of our services. It is a real step forward in our digital transformation and it demonstrates what a council can do.”

Ian Andrews, Royal Borough of Greenwich

“The Idox HMO form has been easily accessible to landlords online and has saved countless hours in processing payments and storing and filing applications.”

Sam Palmer, Gedling Borough Council

“Idox have modern web-based systems that will provide us with many opportunities to redesign our procedures and create efficient processes. This in turn will help us deliver a better service to the people and businesses in Gwynedd.”

Gareth Jones, Gwynedd Council
We are trusted by local authorities across the UK

News, case studies & insights