Citizen Portal

Deliver a seamless service to your citizens and business owners with public access digital services, accessible through our fully integrated online portal. Easy to use, it provides a tailored information delivery service, reducing demand on more traditional channels including face-to-face, mail, phone and email. 

Designed to transform how local authorities communicate with citizens, councillors and even local authority staff, it offers a more convenient and sustainable service. Helping to drive efficiency and save on administration costs, it streamlines your communications to deliver a better customer experience and efficient digital government.

Our portal provides an intuitive and customisable digital journey, with applications and requests submitted online, integrated public registers and secure, integrated e-payment facilities. It supports the whole application cycle, through viewing, commenting, tracking and submitting applications. It also adds value by maximising your investment in existing Idox technology, boosting efficiencies in supporting all stages of the application/request lifecycle.