Agile case management, planning and development management software that delivers accurate, efficient and cost-effective digital government

Agile case management, planning and development management
software that delivers accurate, efficient and cost-effective digital government

Request a demo
Scottish councils who trust Idox software for Planning
Years of combined experience in our product development team
UK local authorities who trust Idox software for Planning

Streamlining planning with intelligent case management software

Idox is the leading provider of planning software within the UK and our deep domain expertise in this area informs everything we do.

Our agile, cost-effective cloud solutions are designed to answer your specific development and planning requirements and they reflect our exceptionally detailed understanding of how local authorities work. We have worked with local government for over 30 years and many ex-government staff have joined the Idox team, helping to deliver and support our applications for the built environment.

With end-to-end digital solutions through front-to-back system integration, we can streamline processes, automate tasks and deliver a more responsive service, from receipt of application to decision and subsequent reporting.

Using smart software, councils can manage the entire remit of planning services more efficiently, including planning applications, inspections, enforcements, appeals, consultees and notifications. Intelligent workflows and advanced automation help councils gain significant efficiencies within the planning application process.

Our suite of products

Key Benefits

Return on investment

Moving to a managed, cloud-hosted solution leaves behind costly on-premise IT infrastructure. Streamlining processes and workflows without re-keying allows your officers to focus on delivering vital services.

Request a demo

Mobilised workforce

Our software empowers council officers to work from home or on the move, anywhere, any time, on any device. On location, officers can capture real-time information and prioritise enforcements.

Request a demo

Automated processes

Task automation, reduced data entry and simplification of processes all help to
accelerate service delivery. Configurable workflows enable councils to tailor solutions to specific processes and ways of working, delivering better outcomes.

Request a demo

24/7 digital services

Our accessible online citizen portals and integration with national portals provide a seamless and sustainable digital experience. Eliminating paper-based applications, you can deliver a more convenient and responsive service to your citizens.

Request a demo

Regulatory compliance

Our record of working with local government means that we understand the complex rules, regulations and legislative requirements involved. Our software is compliant, updated regularly, and backed by our expert team.

Request a demo


“It offers a truly digital, hosted and fully managed solution. It will enable us to implement agile working in ways that we had previously only dreamed of.”

Jane Custance, London Borough of Waltham Forest

“The new cloud system will support our ambitions of delivering one of the better performing planning services in Wales by providing staff with a much improved platform for managing and processing their caseload.”

Russell Hughes-Pickering, Ceredigion County Council

“The system will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”

Steve Holcroft, Liverpool City Council
We are trusted by local authorities across the UK

News, case studies & insights