Streamlining planning with intelligent case management software
Idox is the leading provider of government planning software within the UK and our deep domain expertise in this area informs everything we do.
Our agile, cost-effective cloud solutions are designed to answer your specific development and planning requirements and they reflect our exceptionally detailed understanding of how local authorities work. We have worked with local government for over 30 years and many ex-government staff have joined the Idox team, helping to deliver and support our applications for the built environment.
With end-to-end digital solutions through front-to-back system integration, we can streamline processes, automate tasks and deliver a more responsive service, from receipt of application to decision and subsequent reporting.
Using smart software, councils can manage the entire remit of planning services more efficiently, including planning applications, inspections, enforcements, appeals, consultees and notifications. Intelligent workflows and advanced automation help councils gain significant efficiencies within the planning application process.
Our suite of products
Key Benefits of Planning software
Return on investment
Moving to a managed, cloud-hosted solution leaves behind costly on-premise IT infrastructure. Streamlining processes and workflows without re-keying allows your officers to focus on delivering vital services.
Mobilised workforce
Our software empowers council officers to work from home or on the move, anywhere, any time, on any device. On location, officers can capture real-time information and prioritise enforcements.
Automated processes
Task automation, reduced data entry and simplification of processes all help to
accelerate service delivery. Configurable workflows enable councils to tailor solutions to specific processes and ways of working, delivering better outcomes.
24/7 digital services
Our accessible online citizen portals and integration with national portals provide a seamless and sustainable digital experience. Eliminating paper-based applications, you can deliver a more convenient and responsive service to your citizens.
Regulatory compliance
Our record of working with local government means that we understand the complex rules, regulations and legislative requirements involved. Our software is compliant, updated regularly, and backed by our expert team.
“It offers a truly digital, hosted and fully managed solution. It will enable us to implement agile working in ways that we had previously only dreamed of.”
“The new cloud system will support our ambitions of delivering one of the better performing planning services in Wales by providing staff with a much improved platform for managing and processing their caseload.”
“The system will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”
News, case studies & insights
North Yorkshire Council embraces digital transformation with Idox
North Yorkshire Council embraces digital transformation with Idox
North Lanarkshire Council
North Lanarkshire Council
Idox response to the consultation on the Digital Strategy for Scotland
Idox response to the consultation on the Digital Strategy for Scotland