Regulatory Services2023-11-06T08:54:53+00:00

Regulatory Services

Revolutionise your service delivery with regulatory case management software, delivering flexible and efficient digital government

Revolutionise your service delivery with
regulatory case management software, delivering
flexible and efficient digital government

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Years of combined experience in our product development team
Years Idox has been trusted by UK local authorities
Levels of local authority productivity increased with an Idox Cloud solution

Idox software for Regulatory Services

Idox has been working with local government for over 30 years, building an exceptional level of knowledge and experience. Today, we draw on that expertise to deliver smart, responsive cloud-based software solutions that will help you succeed and bring a better experience to your community.

Our local government software applications underpin the secure and efficient management of the entire regulatory services remit, including planning, building control, environmental health, trading standards, licensing and public sector housing processes.

We are committed to helping our customers – and our advanced software gives you the scope to grow and evolve your operations without limits. We know that budgets are tight and by streamlining your functionality and workflows, we can boost productivity while saving you money.

Working collaboratively, we will build a relationship based on trust and we are here to support you, now and in the future.

Built Environment

Streamlining your development management processes with agile and secure case management software for the built environment.
Read more about Idox solutions for the Built Environment

Public Protection

Intuitive, cost-effective case management software designed to support fast and efficient inspection and enforcement of public health and environmental standards.
Read more about Idox solutions for Public Protection

Streamlining planning with intelligent case management software that delivers accurate, efficient and cost-effective digital government.

Agile, tailored case management software for comprehensive building management, driving increased efficiencies and responsive digital government.

Intuitive, cost-effective cloud case management software enabling fast, streamlined processing of requests, searches and registers.

Innovative estates management software designed to effectively manage property portfolios.

Innovative, end-to-end licensing management software that enables seamless, integrated digital inspection and enforcement of licensing standards.

Keeping your community safe with case management software that delivers fast and efficient inspection and enforcement of environmental health standards.

Helping councils take control of trading standards case management with smart, integrated, end-to-end solutions.

Case management software that enables you to manage and deliver on all HMO licensing requirements.

Integrated software that delivers flexible workflows, mobile working and effective ASB case management for efficient digital government.

Software platforms

Framework agreements

Idox Insights - Data on screens

Idox Insights

Our new cloud-based analytics platform providing real-time information on the metrics that matter to you most.

Idox Cloud

Idox Cloud lets you step into the cloud with confidence, mobilising your workforce to enable responsive and efficient digital government.


Our trusted single solution – in the cloud or on-premise – with a range of modules and applications for tailored functionality.

How to buy

Idox is proud to be a trusted government partner, belonging to key procurement frameworks including DAS and G-Cloud 12 enabling quicker, compliant buying processes.


“The adoption of Idox cloud technology has allowed us to realise the benefits of agile working, building both flexibility and sustainability into the core of our services. It is a real step forward in our digital transformation and it demonstrates what a council can do.”

Ian Andrews, Royal Borough of Greenwich

“The system will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”

Steve Holcroft, Liverpool City Council

“Implementing the Idox software offered us flexibility around remote working, accessing data from anywhere, and becoming agile which resulted in a more productive workforce and faster delivery of projects.”

Janine Weaver, South Thames Building Control
We are trusted by local authorities across the UK

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