Keeping your community safe with case management software that delivers fast and efficient inspection and enforcement of environmental health standards
Our agile, cloud-based environmental protection solutions transform the way councils manage their public protection services. From requests to reporting, we cover food hygiene, waste management, private water supplies and health and safety.
Fully integrated, end-to-end solutions bring advanced automation for responsive digital government, while intelligent dashboard reporting and task lists enable prioritisation and KPI achievement for your officers.
Our deep domain expertise in this area informs everything we do. We have worked with local government for over 30 years and many ex-government staff have joined us in our product and delivery teams. We know that budgets are tight and there are mounting pressures on environmental health service demand. By streamlining your functionality and workflows, we can boost productivity while saving you money.
Our suite of products
Key Benefits
Mobilised workforce
Our software empowers council officers to work from home or on the move, anywhere, any time, on any device. On location, officers can capture real-time information and prioritise complaints.
Return on investment
Moving to a managed, cloud-hosted solution leaves behind costly on-premise IT infrastructure. Streamlining processes and workflows without re-keying allows your officers to focus on delivering vital services.
Regulatory compliance
We are experts in providing solutions that accommodate complex rules, regulations and legislative requirements. Knowing that our software is compliant and backed by our highly experienced team, brings you peace of mind.
24/7 digital services
Our accessible online citizen portals provide a seamless and sustainable digital experience. Eliminating paper-based applications, you can deliver a more convenient and responsive service to your citizens and business owners.
Fully scalable
Our secure cloud platform supports collaboration. It can be applied to a single local authority or scaled to accommodate shared service arrangements. We enable shared service solutions with data segregation as required.
“The adoption of Idox cloud technology has allowed us to realise the benefits of agile working, building both flexibility and sustainability into the core of our services. It is a real step forward in our digital transformation and it demonstrates what a council can do.”
“We have found the Environmental Health system to be very logical and user friendly. Remote working is possible; staff can see what work is ahead for them; everyone can see diaries, plan from home and update the system online. Our operation is much more efficient and staff have much more control over the data they see.”
“The system will help the council streamline the delivery of our core services within Public Protection and Licensing and will enable the council to make significant cost savings and other efficiencies, whilst providing a modern, agile and flexible service that matches the needs of our citizens.”
News, case studies & insights
Fylde Council selects Idox Cloud to streamline its public protection services
Fylde Council selects Idox Cloud to streamline its public protection services
Royal Borough of Greenwich
Royal Borough of Greenwich
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