NHS Tayside adopts digital to transform records management

NHS Tayside has turned to Idox to roll out a more effective record filing system and deliver a higher standard of patient care across Angus, Dundee, Perth and Kinross.

As a Scottish Health Board, the team operates three main hospitals with its Health Records department managing more than 515,000 records across numerous library facilities.

With Idox’s GS1-compliant iRecords solution, part of the iFIT hospital inventory management software, the team has been able to automate the tracking, storage and retrieval of records, significantly reducing service overheads and increasing library storage by 20%. To date, more than 270,000 records have been tagged, with a minimal number labelled as ‘Missing’.

The introduction of location-based filing and RFID sensors to track case note movement has also reduced the time spent filing records by half, boosting productivity and driving efficiency.

Ruth Anderson, Head of Health Records at NHS Tayside explains: “It was labour-intensive to continually move records to create space on the shelves. The re-filing of returned records required a dedicated area for pre-sorting and multiple handling – this process required valuable space and intensive labour hours to accomplish.

“iFIT has certainly been a success story and is of benefit to not only Health Records, but also to the rest of the organisation.”

For more information about NHS Tayside’s iRecords rollout, download the full case study here.

Published on: 24 April 2018

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