Bury enhances health and wellbeing of residents with Idox’s social care platform

Bury Council has endorsed the benefits of its Bury Directory – a full-service solution bringing together adult and childrens’ social care information in one, accessible website.

The Council’s rollout of Idox’s Family Information Service (FIS) solution has delivered a number of savings, including a reduced reliance on council services and increased community wellbeing, with citizens better able to self-serve and gain quicker access to information.

Former Head of Social Development at Bury Council, Heather Crozier, commented: “Idox was prepared to work with us around what we needed and flex and develop and actually try new things.

“It’s meant that people can access information at the right time, in the right way, and it’s fully optimised for use on mobile phones and tablets. More importantly, it supports the information standard – making sure there’s equity of access for people – regardless of whether they’ve got a disability, or their first language isn’t English.”

To hear more about Bury Council’s digital transformation journey with Idox, get in touch.

Or if you’d like to learn more about our Social Care & Send software, the EHC Hub, our experts are ready to take your call today.

Published on: 25 October 2018

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