SEND Local Offer2025-06-18T11:40:56+01:00

SEND Local Offer

Information, support services and activities for children and young people with special educational needs and disabilities (SEND) and their families.

Information, support services and activities
for children and young people with special educational
needs and disabilities (SEND) and their families.

Supports statutory duty

Brings existing information together

Offers a vital resource

SEND Local Offer Solutions

The Children and Families Act (2014) places a statutory duty on local authorities to publish a Local Offer website – a guide to all the services in their area for children and young people (aged 0-25) with SEND. This online resource offers information about the services available to families, children and young people within the local area. Developed in consultation with parents, professionals and young people themselves, the website is a vital resource offered by Family Information Service teams across the country.

Many of the SEND-related service providers required for the Local Offer –early years, schools, support and community groups – will already exist in the council’s directory. Our solution can seamlessly populate a specific Local Offer website, leveraging existing information to drive efficient information management and provide a simple, consistent and intuitive message for children, young people and their families.

Key benefits of SEND Local Offer solutions

Efficient information management

Leverage existing information that already sits with each council’s directory to populate the Local Offer website

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Module incorporates pre-existing directory data

Integrate the Local Offer website with existing council directories and websites

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A dedicated and branded channel

Create a distinct area of the council website – easily recognisable and accessible with a tailored look and feel

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Interactive wellbeing tools

Our solution can categorise and format information in a way that helps parents, families and young people to find more targeted and personalised information quickly and simply

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Easily update and maintain service information

The Local Offer is a live resource which can continue to be developed through ongoing engagement with parents/carers, children, young people, professionals and practitioners

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Multi-device and multi-platform compatibility

Our solution supports tablet and smartphone use with mobile responsive capability to ensure users can easily navigate the site and quickly arrive at the tailored and personalised information they need

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Arrange a tailored demonstration and experience how our Local Offer solution can create a seamless online guide to local services, information, and resources for children and families.

Already an Idox customer?

If you’re a valued social care customer and require assistance or further information, please get in touch. Your dedicated Account Manager will respond to your inquiry soon.

Case Study Unlocking efficiencies and enhanced ways of working to support children and young people with SEND. Southend-on-Sea
City Council

 Unlocking efficiencies and enhanced ways of working to support children and young people with SEND. Case Study Suffolk County Council and Idox have a long-standing relationship, going back over 14 years. With thousands of activities, services and events taking place across the county, the challenge for the local authority was how to combine existing directories to create a better user experience across them all. Suffolk
County
Council
 Suffolk County Council and Idox have a long-standing relationship, going back over 14 years. With thousands of activities, services and events taking place across the county, the challenge for the local authority was how to combine existing directories to create a better user experience across them all.


 Case Study Bedford
Borough
Council With a clear mandate to improve its Local Offer provision, Bedford Borough Council partnered with Idox to rapidly deliver a co-produced, accessible and easy to use website. Read the case study to learn how the Council achieved a 30% year-on-year increase in visitors and a Local Offer ‘more reflective of the aspirations and interests’ of children and young people with SEND’.

 With a clear mandate to improve its Local Offer provision, Bedford Borough Council partnered with Idox to rapidly deliver a co-produced, accessible and easy to use website. Read the case study to learn how the Council achieved a 30% year-on-year increase in visitors and a Local Offer ‘more reflective of the aspirations and interests’ of children and young people with SEND’.

Solutions

Education, health and care (EHC) hub

A specialist cloud platform for families, professionals and education settings to engage, contribute and collaborate on EHC assessments, plans and reviews.

Directory Platforms

Our innovative information hubs and websites, enable efficient and easy access to quality, locally curated information.

Early Help Hub

A secure collaboration tool to support a digital and transparent “Team around the Family” approach to the Early Help pathway.

We are trusted by local authorities across the UK
Testimonials

“I do really like this system and think it is a massive step forward in general.”

SENCO in Southend

“The EHC Hub has been invaluable during the pandemic and has allowed the SEND Service, parents/carers, educational establishments and partners from across education, health and care to continue to be able to conduct EHC needs assessments and annual reviews whilst working remotely.”

Sandy Lisle, Service Manager SEND Assessment and Planning Wolverhampton City Council

“It was much easier to read the request for assessment information”

Southend EHC multi-agency panel
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