Breaking new ground in emergency response

Idox’s Bluelight GMS now delivers Ordnance Survey’s Emergency Services Gazetteer

We’re excited to unveil a game-changing upgrade to our Bluelight Gazetteer Management System (GMS): it now delivers the Ordnance Survey’s Emergency Services Gazetteer (ESG) alongside AddressBase Premium (ABP) — empowering emergency services in GB with the most comprehensive, pinpoint-accurate location data from a single, unified source.

Developed in collaboration with frontline responders, the ESG is purpose-built for emergency services, delivering official British Standard addresses — complete with Unique Property Reference Numbers (UPRN) — for thousands of critical locations not found in ABP, including motorway junctions, bridge intersections, and even nicknamed natural landmarks like cliffs, waterfalls, and hills.

With over 1.3 million geographically significant features, ESG offers an unprecedented level of granularity. This enhanced precision ensures that every incident response is faster, more informed, and more effective — saving lives, reducing risk, and boosting operational efficiency both in the control room and on the ground.

Idox already supports half of Britain’s emergency services with our Bluelight GMS, streamlining the management of ABP and locally added addresses, along with vital risk information. Now, with ESG integration, we’re taking that support to a whole new level.

Why does this matter?

Because it provides:

  • One source of truth for all location data — verified, targeted, and UPRN-backed
  • Rapid, precise deployment of resources in high-pressure situations
  • Smarter prevention strategies through enhanced insight and incident reporting
  • Seamless integration with third-party systems, ensuring only the most accurate data informs action

Claire Russell, Product Specialist of Idox’s Address Data Solutions comments, “The additional granularity the ESG offers can not only improve response times, it can help better tailor prevention and protection activities and enrich incident reporting. Providing the data alongside ABP and locally added addresses through the one central GMS allows quick and easy reconciliation of updates, ensuring every third-party system is using only the most accurate and up-to-date data.”

It will be really valuable to bring the additional ESG data into the control room setting, and if the Bluelight GMS can deliver this along with all the updates and ABP synchronisation, this is certainly something we would like to explore.

Nicola Smith
Data & Intelligence Manager at Cambridgeshire FRS

When we asked Nicola Smith, Data & Intelligence Manager at Cambridgeshire FRS what she thought about the ESG, she told us, “It will be really valuable to bring the additional ESG data into the control room setting, and if the Bluelight GMS can deliver this along with all the updates and ABP synchronisation, this is certainly something we would like to explore.”

This isn’t just an upgrade — it’s a leap forward in how emergency services can understand and respond to the world around them.

Contact us today to discover how easily your service can access this powerful new dataset through Idox’s Bluelight GMS — and start making faster, smarter decisions that save lives.

Find out more

Watch our video to find out more, and connect with one of our expert team.

Published On: 17 June 2025

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