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The Idox group offers a wide array of opportunities for experienced hires and also for apprentices and graduates. Please browse our website and vacancy listings and apply for a specific role, or alternatively, tell us about your interests by emailing join.us@idoxgroup.com

Current vacancies




This is a great opportunity for a Support professional, bilingual in German and English to join our team, supporting companies worldwide in the deployment and usage of a flagship product, Fusion.

Reporting to the Service Desk Team Lead and Global Support Manager, you will be responsible for providing telephone and email based customer support and assisting in the implementation of projects and training, for our global customers. 

If you join Idox as a Support Analyst, you will benefit from mentoring and professional development within the Customer Service team, and be able to build a career within Idox. You should enjoy working as part of a team and, as the role is predominantly customer facing, it is essential to have confidence, and good communication skills.

We are looking for a candidate with a natural ability in customer support, and a genuine interest in technology and software applications. Fluent written and spoken German skills are essential, and any capability in French or other European languages would also be welcomed.

 

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This is a fantastic opportunity for someone with a real interest in Electoral issues to support our Elections and Democratic Services business.

Working as a member of the Service Desk team within the Public Sector Software Division, the post holder join our team of 2nd tier applications support analysts, who provide high quality advice and support to ensure that our customers receive an excellent service.

As a 2nd tier support desk analyst, you will take full ownership of support requests, fully investigating and effectively progressing incident to the point of satisfactory resolution and keeping all parties up to date on progress, ensuring that all incident records are accurately logged and fully completed with adherence to declared operational processes and procedures.

The role requires excellent listening and diagnostic skills, the ability to build a rapport and solve customer problems quickly and efficiently.

As part of our team, a applications support analyst will be required to advance their skills and knowledge continuously, taking full advantage of guidance and available mentoring from the Service Desk Team Leader and other Idox Elections colleagues, to enhance service delivery and expertise.

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Idox (https://www.idoxgroup.com/about-us) is a trusted supplier of specialist software, services and content to a diverse customer base (UK and international), with a particular expertise in delivering customised solutions to the Public Sector. We support our customers in digital transformation, in managing content and collaboration, and in the evolution of smart information solutions. Idox solutions reduce costs for our customers, streamline services, improve public access and allow for innovation.
We are hoping to appoint a Group Head of Marketing with a digital focus, to take charge of our marketing portfolio and drive initiatives aimed at winning, retaining and growing customer accounts, aligned with business goals. 
Idox is looking for a marketeer who will develop and lead on a cohesive communications programme, informing our customers, employees and shareholders, about our brand, products, services and successes. In particular, we want to focus on our core marketing messages, and through clarity, make our marketing activities more effective, enhancing the positioning and success of Idox’s organisation and business streams.
The post holder will develop and implement a brand strategy, and lead our team of marketing professionals to deliver all corporate messaging clearly and succinctly, to clear goals. They will be a key voice and face throughout the organisation and their work will engage our customers. They will be empowered to make changes and improve our Marketing practices, driving growth for our business.
The Head of Marketing will work closely with our Executive team, providing commentary on advancements and demonstrating a return on investment, bringing value through our Marketing strategy and planned budget.
To apply, you should be ready to take on a Group-wide role, able to champion and measure the success of our Marketing function, and should already have completed successful campaigns addressing clients in Government and the Public Sector, Not for Profit, and Corporate business.

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About the role

This is an opportunity for a Business Analyst with experience in software, ideally document management systems, to join our team. In particular, we are looking for someone with excellent listening, communication and interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders. Experience with, or an affinity for, Engineering Information Management (EIM) or Engineering Document Management Systems (EDMS) would be ideal.

The role of the business analyst is to identify business issues and requirements and to translate them into a vision of a new or enhanced product. This means creating diagrams, documents, models and storyboards in order to ensure that the same vision is shared by customers and all internal departments. Validation is an ongoing activity and takes several forms including: reviews, one-to-one interviews and workshops with customers.

Overall, we are looking for an individual with an ability to engage with our clients, contribute to our development, and at the same time, enhance their consulting and analysis skills.

Idox is the leading applications provider to UK local government for core functions relating to land, people and property, such as its market leading planning systems and election management software. Over 90% of UK local authorities are now customers.

Opidis delivers engineering document control, project collaboration and facility management applications to many leading companies in industries such as oil & gas, architecture and construction, mining, utilities, pharmaceuticals and transportation in North America and around the world.

Opidis (previous names McLaren Software, CTSpace, Artesys) has built up an enviable client list of Engineering companies in the Oil & Gas, Energy, Utilities, Transport, Mining and Pharma space.  Customers include Chevron, Conoco-Philipps, Duke Energy, PSEG, EDF, Strabag, SNCF, Wood, Sargent & Lundy, Engie, Sonatrach amongst many others.

The Group employs c.700 staff located in the UK and worldwide, including Asia, Europe and North America.

 

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Idox Health focuses on delivering innovative solutions to the healthcare market, integrating technology and healthcare pathways to enable clinicians and health specialists to spend more time on patient welfare. We combine creative ideas, knowledge and cutting-edge technology to deliver award-winning solutions that improve patient experience and help health services to maximise efficiency. Our solutions have been designed in partnership with clinicians and healthcare trusts. Idox Health is also a leader in logistics and information management products for Health. Our product portfolio includes the iFIT™ and Lillie™ product sets which both have strong positions in their markets. For further information, please visit: https://health.idoxgroup.com/about-us.

To support continued planned growth in its public sector solutions market, Idox is looking to expand its sales teams and requires a senior Sales professional to lead and manage the Sales team for Idox Health. Our Health division is committed to planned sales growth based on a balanced mix of existing and new business sales, aided by an exciting programme of new product releases.

The appointed Head of Sales will be responsible for maintaining momentum and create new opportunities for Idox. They will be leading a mix of experienced and developing Account Managers so will need to bring a successful track record in people management, achieving/exceeding targets and goals in a complex and evolving solutions environment in the public sector, and specifically for the NHS. With this, he/she will enjoy a varied and enriched professional life as a Sales leader within Idox.

The Sales Leader will lead a team responsible for co-ordinated sales activities; this means achieving sales targets, cultivating customer relationships and bringing new customers to drive in-year and future revenue growth. This role is national, with responsibility for the UK, as well as some international sales and solution provision.

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About the role

Idox Compliance, a leading supplier of Compliance e-Learning are recruiting now for an experienced, motivated and professional e-Commerce Manager to be part of their expanding Marketing department.

This is a rare opportunity for an e-Commerce enthusiast to consolidate their experience in a full-time, professional e-Commerce role. Having started our e-Commerce journey with the launch of the Compliance web-shop, we are looking for a creative, digitally-savvy individual to be responsible for the ongoing growth and optimisation of the online customer experience for Idox Content, with ambition to improve conversion rates and average order value.

In short, the eCommerce Specialist will take ownership of eCommerce activities across Europe, exploring and driving expansion for Compliance, and also for sister Funding Services divisions, Idox Grants and Vindsubsidies, the three together making up Idox Content. Our ambition is to make Idox into the automatic choice for people looking to buy Compliance learning and funding information subscriptions online. The e-Commerce Manager should feel passionate about customer experience and their online journey.

This is a unique opportunity to develop an entrepreneurial career through applying a flair for e-Commerce, within a professional setting. Joining with a strong commercial instinct, the post holder will focus on driving online sales by maximising conversion opportunities. You’ll drive ecommerce growth in Germany, extending it across Europe and also supporting the drive to lead the Compliance and Funding Services market.

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About the role

Idox Software has an exciting opportunity for a driven and ambitious individual to join the Idox Content division.  We are Europe's leading provider of funding and policy information, providing external funding services to our customers across the UK and Europe.  We provide content, software solutions and services at all stages of the funding process.

We are seeking to recruit a highly motivated and successful Business Development Manager who can play a key role in growing our portfolio of European University, and other research-active organisation, accounts.  In particular we are seeking a bilingual or multi-lingual individual (with English as one of those languages) with a proven track record of delivering new business within the sectors we service.

The role will include full sales cycles of activity, undertaking initial background research and prospecting, meeting prospective clients and working with clients consultatively to close sales and build long-term client accounts. You’ll be joining an ambitious business, with an international outlook and will be expected to build growth with business customers based on a combination of new business and ongoing account management of the contracts you secure. 

The role sits within our Enterprise team, a multi-functional team working with sectors of significant strategic importance to the business.  

The role will either be home-based or, if practical, based from an Idox office (e.g. Goor) within an appointed territory with regular travel required for face-to-face client meetings.  We are seeking an individual currently residing in Netherlands or Spain.

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About the role

 

Idox Software has an exciting opportunity for two enthusiastic individuals to join the Grants UK content team. Grants UK is a publisher of print and online media for the funding community and produces a number of market-leading funding portals.

You will be responsible for researching and writing funding information for a variety of professional web portals, working alongside an experienced team.

The position is based in Glasgow with the opportunity available to work from home.

 

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As members of the Service Desk team, our Analysts provide high quality advice and assistance to assure a first class service for our customers. The work is fulfilling; Analysts take full ownership of support requests, fully investigating and effectively progressing a request to the point of satisfactory resolution.

Idox is looking to hire an Analyst to support customers using our Document Management and Public Access systems.

To apply, candidates should be confident in communicating complex issues simply, and be methodical in ensuring that progress is made until resolution is achieved. You’ll need experience handling SQL and web application queries and be able to ensure that all requests are accurately logged and fully compliant with operational processes and procedures.

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Idox Compliance est l’un des principaux fournisseurs de solutions de conformité en Europe. Nous soutenons les entreprises dans leurs efforts pour se conformer aux lois, réglementations et directives en vigueur. Nous les aidons ainsi à préserver leurs valeurs, leur réputation et leurs avantages concurrentiels. Parmi nos clients figurent des grandes entreprises internationales ainsi que des PME issues de tous les secteurs. Notre portefeuille est axé sur les formations et les services de conseil en matière de conformité. La société Idox Germany GmbH sise à Berlin fait partie du Groupe britannique Idox plc, fournisseur majeur de solutions logicielles et de services pour le secteur public de la Grande-Bretagne ainsi que pour un nombre croissant d’entreprises privées dans le monde entier.
Afin de renforcer notre équipe Opérations, nous recherchons le plus rapidement possible un(e) Chef de projet Formations en ligne à la conformité (h/f) à plein temps.
Vos responsibilities:
Dans le cadre de cette fonction, vous serez responsable de la planification et de la mise en oeuvre de projets de formation en ligne à la conformité. Vous garantissez un conseil à la clientèle compétent, configurez des solutions et accompagnez la mise en oeuvre et l’exploitation de ces solutions. Vous êtes l’interlocuteur des clients pour les questions opérationnelles, coordonnez les différents corps de métier et assurez un contrôle continu des projets. Vous vous assurez ainsi que les prestations sont fournies à temps, dans la limite du budget fixé et conformément aux critères de qualité définis.
Votre Profil:
• Diplômé(e) d’études supérieures
• Très bon esprit d’équipe et expérience solide en gestion de projets
• Connaissances de base en matière de conformité
• Connaissances de base en informatique et disposition à se familiariser avec les outils informatiques de l’entreprise
• Conscience élevée des coûts et de la qualité
• Sens de la communication et bonne capacité de présentation
• Expérience solide dans l’utilisation des plateformes Web et la gestion de contenu
• Très bon niveau d’anglais ; un très bon niveau en français est également un avantage
Ce que nous vous proposons:
• Un travail à responsabilités au sein d’une équipe sympathique et engagée
• Un environnement international
• Des hiérarchies horizontales et une communication ouverte
• Un bureau très facile d’accès
• Des horaires de travail offrant une flexibilité suffisante pour préserver l’équilibre entre vie professionnelle et privée
• Un poste à plein temps pour une durée de deux ans.

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This is an opportunity for a customer services focused individual with a strong interest in Web Technologies to join Idox Public Sector Software Division in our Cambridge office.

As a member of our national Service Desk team, you will be providing high quality advice and support to our Social Care clients, to assure a first class customer service. We are looking for candidates who thrive when diagnosing and resolving issues in a rigorous, ITIL Service Management environment.

2nd Tier Support professionals within Idox are expected to develop their skills and knowledge continuously, taking full advantage of guidance and mentorship from Team Leaders and experienced colleagues. We also expect you to contribute insight to the enhancement and delivery of customer service to our Public Sector clients.

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Experienced Hires

If you are an individual interested in joining any part of the Idox group business as an experienced hire.

 View applications advice


Speculative Applications 

If you have researched Idox and believe you have the skills, knowledge and ambition we’re looking for, please contact us outlining your interest even if you are unable to see a suitable vacancy.

 Make an application


Graduates, Interns & Apprentices

We have opportunities available across the business for individuals interested in joining us as an Apprentice, Intern or permanent employee through Graduate entry. 

 More information


Equal Opportunities 

We are Equal Opportunities Employers and the group has a policy for this purpose. This policy covers all aspects of employment.

 View our Equality and Diversity policy


Gender pay gap reporting 

Gender pay reporting legislation requires employers with 250 or more employees to publish statutory calculations every year showing how large the pay gap is between their male and female employees. 

 View our Gender Pay Gap Report

Contact Us

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