Associate System Administrator

About the role

The Idox Group is a multinational corporation headquartered in the UK with a global perspective. Our primary focus is on developing software solutions for government and industry to enhance operational efficiency and regulatory compliance. As market leaders, we boast a diverse portfolio of products and services, built on insight and honed with technological advances and smart apps. Visit us at http://www.idoxgroup.com
In Pune, we are actively expanding our presence, establishing an Indian hub and cultivating skilled teams across the UK and Asia providing enhanced capabilities for Idox and our customers. We are committed to achieving consistent growth in Pune into the future.
The role of Associate System Administrator is pivotal within Idox, aimed at delivering exceptional custo Save mer service for both internal and external users of our Cloud services. Working within a rapidly evolving team, you will play a crucial role in maintaining and enhancing Idox Group’s cloud services. Your responsibilities will include prioritizing the maintenance, security, patching, and expansion of our hosted environment.
An Associate System Administrator will promptly address issues identified by the Infrastructure Monitoring system to ensure uninterrupted service delivery to our customers. Utilizing your initiative and innovative abilities, you will implement permanent fixes and procedural enhancements to continuously improve the customer experience. Additionally, you will be part of the team handling support calls for all cloud service-related inquiries and change requests, ensuring accurate logging of key information before employing your technical expertise to resolve issues.
This role is ideal for individuals who possess a keen intellect, clear communication skills, and a passion for technology. We seek candidates with hands-on experience in Windows Server administration, including server setup, configuration, issue resolution, and patch management using SCCM. A positive attitude and eagerness to learn are equally important traits we value.
You will receive comprehensive on-the-job training in various technologies and be encouraged to pursue professional growth opportunities. Selection for this role will be based solely on merit, and we welcome applications from forward-thinking individuals. At Idox Group, we offer active mentoring and promote a sustainable work-life balance.

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