Postal Vote Checking

Postal voting requires electoral services teams to manage and verify statutory personal identification information – our postal vote check module gives you the robust verification you need.

Key benefits:

• Idox’s Postal Vote Checking module utilises advanced verification technology to support the verification stage of the postal vote process.
  
• Seamless integration with Eros and existing election workflows, enabling high-volume processing, reducing administrative overhead, and supporting timely validation ahead of count deadlines.

Explore how Postal Vote Checking can streamline verification workflows and improve processing efficiency for your next poll.

Automatic Register Creation and Distribution (ARCD)

Every month, Electoral Services teams need to produce and send updated registers to over 100 recipients – often in different formats and via different channels. It’s a necessary task, but it doesn’t have to be a manual one. The Idox ARCD module takes care of it for you – automatically.

Key benefits:

Save time, stay compliant and simplify processes

• Set up workflows once with easy-to-follow on-screen steps and let ARCD do the rest. It automatically creates, formats and distributes registers – removing the need for spreadsheets, manual tracking and repetitive admin.
• Meet your statutory obligations with ease. ARCD ensures every authorised recipient receives accurate information on time.

Easily manage and distribute registers to all authorised stakeholders, including:

• Credit reference agencies
• Political parties, candidates and agents
• Elected representatives
• Jury Central Summoning Bureau
• British Library

Flexible and secure delivery

• Automatically send registers via email and tailor emails for each recipient. Email deliveries are secure, with password-protected files giving you complete peace of mind.

See how ARCD can simplify your monthly register processes and support compliance at scale.

LLPG

Ensure your electoral register is built on accurate, up-to-date address data with the Local Land and Property Gazetteer (LLPG) module – linking your electoral system directly to your council’s official address database.

Key benefits:

• LLPG data imports – Keep electoral address data accurate and up to date with automated processing that saves time and effort.
• Always synchronised address data – Maintain a single, consistent source of truth between LLPG and electoral records, reducing discrepancies.
• Reduced administrative workload – Remove repetitive data entry and file handling so teams can focus on higher-value tasks.
• Improved data integrity – Ensure reliable, trusted address data to support accurate electoral registers and processes.
• Seamless integration with Eros – Align address and electoral systems to streamline workflows and improve efficiency.

See how our LLPG module can simplify data management and strengthen the accuracy of your electoral register.

GOV.UK Notify

Helping you keep voters informed with timely, secure messages integrated with the trusted GOV.UK/notify channel.

Key benefits:

• Reach voters the way they prefer – send messages by SMS or email.
• Built on trusted GOV.UK technology – secure, reliable and fully compliant.
• Save time with automation – schedule canvass communications, giving the right updates at the right moments.
• Stay in control – track delivery and handle high volumes with ease.

See how GOV.UK Notify can transform your voter communications.

IVR – Online Canvass Response Portal

Electoral services teams operate to statutory timetables for maintaining and publishing the electoral register, alongside ongoing monthly updates driven by rolling registration activity.

Key benefits:

• Idox’s Online Canvass Response Portal supports electors in quickly confirming or updating their details as part of both the annual canvass and monthly updates. The portal is designed to align with established workflows, enabling efficient capture of household responses while reducing manual follow-up.
• Idox was the first provider to enable electors to submit full registration data within the canvass response journey; including nationality, date of birth, and National Insurance number. This removes the need for separate data capture steps and streamlines the process for both the elector and local authorities.
• By combining canvass response and registration data capture in a single interaction, our solution reduces administrative overhead and improves data completeness.
  

Learn how IVR can streamline your team’s activities.

Atlas

Atlas takes the complexity out of boundary reviews. Instead of spreadsheets, see everything clearly on a map, make changes with confidence and apply them in minutes. It’s a more intuitive, geospatial way to manage electoral boundary changes.

Key benefits:

• See the full picture – View and compare existing and proposed boundaries side by side on an interactive, geospatial map.
• Make changes with ease – Draw, adjust, and refine boundaries directly on the map – whether it’s one property or thousands.
• Test without risk – Run trial changes safely and get clear reports on what will happen before anything goes live.
• Go live in minutes – Once you’re ready, apply changes instantly – no manual updates needed.
• Plan ahead – Factor in new developments by importing data or adding properties directly onto the map.
• Work your way – Handle any type of boundary, with simple colour-coding to keep everything clear.
• Save time – Cut hours of manual effort while improving accuracy and confidence in your decisions.

Learn how Atlas can support boundary reviews.

DMM (Data Matching & Mining)

DMM helps keep your electoral register accurate and up-to-date by making better use of the data you already have. Import and match external data sources and quickly identify potential electors, spot gaps, and confidently manage removals without hours of manual checking.

Key benefits:

• Make better use of your data – Import information from sources like Council Tax and Benefits to uncover potential electors and validate existing records.
• Boost register accuracy – Confidently identify new residents and flag electors who may no longer live at an address.
• Designed for canvass and beyond – Use during the canvass to process bulk responses or to support local data matching.
• Intelligent matching – Automatically match properties and electors using UPRNs and smart algorithms.
• Identify new electors fast – Create potential elector records automatically, with duplicates filtered out.
• Support applications at scale – Generate IER applications directly from imported data where full details are available—ideal for large datasets like student enrolments.
• Save time, reduce risk – Replace manual cross-checking with a faster, more reliable process you can trust.

See how DMM can help you build a more accurate register – faster and with less effort.

Online Staffing Portal

Take the pain out of election staffing that can be time consuming and manual. Our Online Staffing Portal streamlines the entire process.

Key benefits:

• Self-service staff management – staff update their own details, availability, and documents, eliminating manual data entry and reducing errors.
• Faster responses, real-time visibility – see who’s available and who’s responded instantly, so you can make quicker staffing decisions.
• Mobile-friendly access – staff can respond on any device, improving response rates and cutting delays.
• Automated, branded communications – send tailored emails via GOV.UK Notify, speeding up outreach and ensuring consistency.
• Flexible appointment handling – send role-specific or generic appointment letters instantly, in any order, as decisions are made.
• Reserve and standby tracking – manage backup staff within the system and fill gaps quickly when plans change.
• Secure document collection – staff upload right-to-work evidence directly, with GDPR-compliant handling and retention.
• Secure by design – sensitive data is protected with validation, masking, and controlled access.

See it in action and simplify staffing for your next election.

Telephone Canvassing

Telephone canvassing is one of the most effective ways to improve response rates, but managing it in Eros alone is manual, fragmented, and hard to track.

The Idox Telephone Canvassing module gives you a purpose-built, fully managed way to run your phone canvass – driving better outcomes, tighter control, and clear visibility from start to finish.

Key benefits:

• Structured call management – assign properties to canvassers (individually or in bulk) or let them pick up work, ensuring full coverage without duplication.
• Higher productivity, less admin – a purpose-built interface streamlines calls, logging, and outcomes in one place.
• Real-time progress tracking – live dashboards and reports show what’s complete, in progress, or outstanding so you can act quickly.
• Accurate, audit-ready records – capture call history, outcomes, and comments automatically—no spreadsheets or manual notes.
• Improved data quality – flag incorrect numbers and remove them instantly, keeping your data clean and usable.
• Faster register maintenance – record “moved out” responses during calls, helping you progress removals sooner.
• Clear escalation handling – flag problematic properties instantly for follow-up without slowing down operators.
• Integrated canvass workflow – contact attempts count as personal contact, helping move properties through the chasing cycle without costly house visits.

See it in action and discover how Telephone Canvassing can transform your canvass delivery.

Tablet Canvassing

Tablet Canvassing streamlines how you collect responses on the doorstep. With everything captured digitally and in real-time, your team can work more efficiently, while you get a clear, up-to-date view of progress throughout the canvass.

Key benefits:

• Find properties with ease – Use the built-in map to see your location and nearby properties, even without signal.
• Flexible, intuitive working – Select addresses from a list or directly from the map, whatever works best in the moment.
• Stay organised – A simple dashboard shows what’s completed and what still needs attention.
• Work efficiently – View previous visits, avoid unnecessary revisits, and automatically remove completed properties.
• Guided data capture – Clear, user-friendly screens help ensure every response is complete and accurate.
• Full oversight for admins – Manage assignments, track activity, and monitor progress from a central portal.
• Quick, easy reporting – Export data in seconds for analysis, reporting, or payroll.

Take a look at Tablet Canvassing and see how easy doorstep data collection can be.