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The Idox group offers a wide array of opportunities for experienced hires and also for apprentices and graduates. Please browse our website and vacancy listings and apply for a specific role, or alternatively, tell us about your interests by emailing

Current vacancies

Search results: apprentice

**Opportunity available now** 

Theale office:      Apprenticeship opportunities x3

Idox Group Public Sector Software, Customer Support desks

Flexible start date.

This is an opportunity for a motivated person to take up an Apprenticeship with Idox. We are an AIM listed plc who specialise in software and services for the public sector, particularly Local Government.

Successful Apprentices will be joining our ITIL accredited Customer Support Desk teams, and training to become a 2nd Tier Support Analyst.

Our analysts provide high quality advice and assistance to ensure a first class service for our customers. 

Each Apprentice will be mentored by one of our experienced Support Desk Managers and will be trained in the diagnosis and solution of customer queries, which arise from a range of software applications. These are tools and solutions our Local Government customers rely on to manage public facing services smoothly.

Appointed Apprentices will also be supported by our Training and Apprenticeship Partners. They will commit to a fixed term contract, learning plan and accreditation schedule.

This opportunity would suit someone who can demonstrate an interest in IT Services and good business practise. To apply, you should have an aptitude for use of technology and be motivated to build a career in Customer Support. Along with these attributes, we hope you will bring:

·        Positive customer service skills

·        Flexibility, with the ability to learn, share and work as part of a team

·        Attention to detail, both verbal and written

·        Good time management skills

Interested potential Apprentices should be 18 or over and live within easy reach of our Theale office.

To apply, please send a note explaining what motivates you to join Idox as an Apprenticeship, with a short CV to quoting reference: PS.MH.031019 2nd Tier Support Apprenticeships_Theale

(n.b. No Job Description is attached at present, as we will adapt to level of experience of Intern)

Apprenticeship opportunities are open for applications at any time of year.


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If you are an individual interested in joining any part of the Idox group business as an experienced hire.

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Graduates, Interns & Apprentices

We have opportunities available across the business for individuals interested in joining us as an Apprentice, Intern or permanent employee through Graduate entry. 

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Equal Opportunities 

We are Equal Opportunities Employers and the group has a policy for this purpose. This policy covers all aspects of employment.

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Gender pay gap reporting 

Gender pay reporting legislation requires employers with 250 or more employees to publish statutory calculations every year showing how large the pay gap is between their male and female employees. 

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