The Future of Deputyship & Appointeeship Services Webinar

A new webinar from Idox will explore how local authorities can improve auditability, strengthen financial governance and manage growing Deputyship and Appointeeship caseloads through digital transformation.

With increasing client caseloads, complex financial processes and growing OPG reporting and compliance requirements placing pressure on services, the session will examine how digital solutions can help teams reduce manual administration, improve visibility and operate more efficiently.

The webinar will also feature insights from Wandsworth & Richmond Borough Council, offering first-hand experience of their digital transformation journey, including the challenges that prompted change, their procurement and implementation experience, and the benefits achieved across governance, reporting and operations.

Key themes
The webinar will explore:

  • The growing operational and compliance pressures facing Deputyship and Appointeeship services
  • How digital transformation can reduce manual administration and reliance on spreadsheets
  • Improving audit readiness, financial governance and visibility of client finances
  • Streamlining OPG and Court of Protection reporting
  • Lessons learned from Wandsworth & Richmond Borough Council’s digital transformation
  • Practical considerations for local authorities considering service modernisation

Speakers
Larry Morgan, Account Manager, Idox
Sarah Mandley, Product Manager, Idox
Nasser Kichloo, Finance Compliance Officer, Adult Social Care & Public Health Finance Team, London Boroughs of Wandsworth and Richmond

Find out more
Join Idox and Wandsworth & Richmond Borough Council to hear how digital transformation can help Deputyship and Appointeeship services improve efficiency, strengthen governance and manage growing caseloads.

Wednesday 21 October | 11:00am – 11:45am

Register now

Find out more

Learn how digital transformation can help local authorities modernise Deputyship and Appointeeship services, strengthen financial governance, streamline OPG reporting and manage growing caseloads.

Published On: 4 September 2026