The Future of Deputyship & Appointeeship Services Webinar
A recent webinar from Idox explored how local authorities can improve auditability, strengthen financial governance and manage growing Deputyship and Appointeeship caseloads through digital transformation.
With increasing client caseloads, complex financial processes and growing OPG reporting and compliance requirements placing pressure on services, the session examined how digital solutions can help teams reduce manual administration, improve visibility and operate more efficiently.
The webinar also featured insights from Wandsworth Borough Council / London Borough of Richmond upon Thames, offering first-hand experience of their digital transformation journey, including the challenges that prompted change, their procurement and implementation experience, and the benefits achieved across governance, reporting and operations.
Key themes
The webinar explored:
- The growing operational and compliance pressures facing Deputyship and Appointeeship services
- How digital transformation can reduce manual administration and reliance on spreadsheets
- Improving audit readiness, financial governance and visibility of client finances
- Streamlining OPG and Court of Protection reporting
- Lessons learned from Wandsworth & Richmond Borough Council’s digital transformation
- Practical considerations for local authorities considering service modernisation
Speakers
Larry Morgan, Account Manager, Idox
Sarah Mandley, Product Manager, Idox
Nasser Kichloo, Finance Compliance Officer, Adult Social Care & Public Health Finance Team, Wandsworth Borough Council / London Borough of Richmond upon Thames
Find out more
Hear from Idox and Wandsworth & Richmond Borough Council about how digital transformation can help Deputyship and Appointeeship services improve efficiency, strengthen governance and manage growing caseloads.
The webinar took place on Wednesday 21 October | 11:00am to 11:45am
