Onboarding Consultant – Land, Property, Public Protection solutions
This is a fantastic opportunity for an experienced Onboarding Consultant to join our Idox Professional Services team, working with our Local Government solutions in a fundamental, customer-facing role. You’ll be joining a newly established team of software delivery specialists that has been set up to enrich the core onboarding experience for Idox Customers across the UK & Ireland.
You will be joining an enthusiastic team of software implementation consultants to collaborate with our customers, project managers and other specialist professional services teams in order to provide the business consultancy expertise, product knowledge and problem-solving prowess required to shape and fulfil business critical deliveries.
Responsibilities include developing strong relationships with customers, prioritising and balancing a portfolio of projects and liaising with cross-functional teams in Idox to secure successful software implementations to a high degree of customer satisfaction.
Ultimately, a successful onboarding specialist will manage the intricacies of each software implementation to a pre-defined process ensuring that all key software deliverables are achieved as planned and any issues are resolved in a timely manner, to the satisfaction of all stakeholders.
We would like to meet you if you are a self-sufficient, team player with a problem-solving mentality and excellent attention to detail. If you can bring an understanding of Idox Cloud and/or similar applications, and fulfilment and accomplishment are your main motivators, please apply. The Idox values of responsibility, integrity and excellence should be core to your professional wellbeing and sense of achievement. The role would particularly suit someone who has enjoyed steering through in-house implementation in a local authority environment and would like to bring that experience to Idox – you’ll find a variety of work and a chance to build your career further as a specialist.