A clinically safe asset tracking solution for syringe pumps
Developed in partnership with Gloucestershire Hospitals NHS Foundation Trust (GHNHSFT), Gloucestershire Managed Services (GMS) and the iAssets team at Idox.
A clinically safe asset tracking solution for syringe pumps
Developed in partnership with Gloucestershire Hospitals NHS Foundation Trust (GHNHSFT), Gloucestershire Managed Services (GMS) and the iAssets team at Idox.
Reducing syringe pump loss through a clinically safe, co-designed approach
Reducing syringe pump loss through a clinically safe, co-designed approach
A co-designed approach that improves visibility across hospital and community care settings, helping NHS teams locate devices faster, reduce unnecessary cost and focus on patient care.
When essential devices go missing, patient care is impacted
Syringe pumps are critical to delivering safe and effective care, particularly in palliative and end-of-life settings.
At Gloucestershire Hospitals NHS Foundation Trust, the loss and misplacement of devices had become a recognised clinical and operational risk across services.
This created delays in pain relief, increased pressure on clinical and community teams, unnecessary replacement costs and reduced visibility of equipment across hospital and community care settings.
This was both a logistics issue, and a clinical and operational risk that required a new approach.
A dedicated tracking solution, built for NHS use
In partnership with Gloucestershire Hospitals NHS Foundation Trust, Gloucestershire Managed Services, and frontline teams, Idox developed a bespoke asset-tracking solution for BodyGuardโข T and T34 syringe pumps.
This combines:
- Enhanced lockbox design based on the widely used BodyGuardโข T lockbox.
Upgraded with more robust materials for long-term use and redesigned to safely house a tracking device without interfering with pump operation. Suitable for both hospital and community environments and comes with an internal label slot for easy identification of trust ownership. - Integrated tracking device
Indoor and outdoor location tracking using GNSS, WiโFi and cellular network data specifically selected for NHS use cases. Enables visibility of devices beyond hospital walls and throughout patient transfers. - iAssets tracking software
Secure, hosted platform accessible via login, provides real-time and historical device location. Tracks usage, inactivity, maintenance needs and battery status and supports proactive asset management and recall.
Together, this creates a complete, clinically safe asset tracking solution.
The Idox iAssets BodyGuardโข T Lockbox tracking solution
A fully supported, hosted solution, built for clinical safety
- Idox-designed BodyGuardโข T lockbox, re-engineered for tracking integration.
- High-performance Indoor/Outdoor GPS asset tracking device.
- Access to the iAssets hosted platform.
- Developed in collaboration, and tested in clinical environments.
Designed for sensitive, real-world care environments
- Locate devices quickly across hospital and community care settings
- Reduce time spent searching for equipment
- Improve utilisation of existing assets
- Monitor servicing, battery life and usage history
- Support safer, uninterrupted patient care
Delivering real savings and operational improvement
Through this partnership approach, the solution delivered:
- ยฃ50,000 saved in 9 months
- Significant reduction in lost devices (previously ~20% annually)
- Reduced time spent searching for equipment
- Improved availability of pumps for patient care
For clinical teams, this means:
- More time focused on patients
- Less disruption to care pathways
Greater confidence in equipment availability
This solution was co-designed with:
- Specialist palliative and end-of-life care team
- Clinical lead
- EBME (engineering) team
The result is a model that:
- Protects devices without affecting usability
- Maintains clinical safety standards
Works seamlessly in both hospital and community care settings
Hear from the teams involved
In this short film, you can hear from the people who made it happen.
- The challenges caused by lost syringe pumps.
- How cross-team collaboration shaped the solution.
- What the partnership looked like in practice.
- The real-world impact on patient care and staff time.
This is a story of practical innovation, built around real NHS needs.
A partnership built on collaboration that delivered meaningful change
This solution was not developed in isolation. It was created through close collaboration between GHNHSFT, GMS and Idox clinical teams, engineering specialists and digital and technology partners.
The result is a repeatable, scalable model that other NHS organisations can adopt.
Through iAssets, Idox supports NHS organisations in tracking and managing a wide range of medical assets to improve asset visibility, operational efficiency and capital planning and cost control.