CAFM Newsletter

January 2024

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Welcome to the first edition of our quarterly newsletter, January 2024. Designed to provide you with news, tips and updates and anything in between.

Latest news

Great News!

V12 is now available and upgrades are being booked, thank you for your patience as we have completed a long period of development moving CAFM Explorer to a web-based application and improving its security and performance system. We are delighted with the result and are sure you will be too.

Webinar – “The Launch of V12”

View our latest webinar recording as we showcase CAFM Explorer V12 and share the multitude of exciting plans we have for the product, our team and our customers.

Finalists of the Tomorrow’s FM Awards 2024

We are absolutely delighted to be shortlisted as finalists of the Tomorrow’s FM Awards 2024, they are the leading digital facilities management magazine in the country and these awards celebrate the most innovative products and services in our industry. The winner is decided by public vote and of course we would be thrilled to be a finalist so please do vote for us using this link –

Meet the team

In each addition we will be introducing you to a member of the CAFM team, this month please meet Jo O’Malley, our fabulous Account Manager.

“I joined the business 17 years ago and have been a CAFM Explorer Account Manager for 11 years.

Working with customers to ensure that the CAFM Explorer functionality is fully utilised is a key part of my role, and I enjoy collaborating with internal and customer project teams to achieve this.

Regular communication with my customers is very important to me, although since the pandemic a lot of this has been via Teams, and the occasional on-screen interruption from my dog Bono 😊 However, now that I am back on the road, I am looking forward to meeting with you face to face again to see how I can assist you further. Please contact me to arrange a meeting”

Tomorrow’s FM

Esther Coleman, our Product Manager recently featured in the December edition of Tomorrow’s FM discussing ‘A more flexible FM workforce’. To read the full article please click on the link: Tomorrow’s FM December 2023 :: 22 (

To sign up for marketing updates please click on this link.

Thinking about moving to the cloud?

The benefits can be massive. Let us help.

The return on investment gained by moving to a fully hosted, managed service is significant. Customers will benefit from the service provided by Idox. Our technical teams and private cloud infrastructure will enable customers to redirect resource from supporting the system, to the delivery of their services.

Why move to the cloud?

  • Reduces strain on IT department and the IT infrastructure
  • Seamless integrations and scaleable solution
  • Licences and support included
  • Regular system updates available with little disruption to business.
  • Cost and time savings – hosted solution will help lower infrastructure costs and direct resources to vital service delivery
  • Full protection with robust security protection from Idox, meaning zero threat from recent security incidents
  • Peace of mind with guaranteed uptime, service levels and robust business continuity practices
  • Confidence – regulatory services case management software provided by a market leader with unrivalled technical expertise and deep domain knowledge
  • Regulatory compliance guaranteed with updates managed in anticipation of legislative updates

Hints and tips

We have added additional search options to the results grid to enable quick and efficient filtering of the data.

You can now also choose how many results are shown per page.

CAFM Explorer training 2024 – secure your place

Make the most of CAFM Explorer and CAFM Web with training provided by Idox, designed to suit all levels of experience. 

To learn more and book your place, please contact your account manager or contact us via email at

Get in touch

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