Insider

March 2024

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Local government

Welcome to the March 2024 edition of Idox’s quarterly Insider publication, designed to provide you with relevant news and information about our products, customers and latest content.

News

Help us shape the future of citizen engagement.

We believe that customers are at the heart of everything we do. Your experiences and insights have played a crucial role in shaping our existing products, and now, we want to take our collaboration to the next level. Join us in shaping the development of a new cutting-edge citizen engagement platform, poised to take civic interaction to the next level.

Join us for a webinar on Wednesday 17 April at 11am, hosted by our product team, where we’ll unveil our product vision and explain how you can contribute. The webinar will be conducted via MS Teams, allowing for screen sharing and audio and will be 40 minutes in duration. Secure your spot by clicking the button below to complete your registration:

Oracle critical patch updates – essential for database security

Cybersecurity threats loom large, demanding constant vigilance to safeguard business-critical systems and data. With Oracle databases serving as the backbone of the Uniform suite, intricately linked to Public Access, Cloud Connector Framework (CCF), Onsite Mobile Apps, API Connectors, and other web services, we recognise the paramount importance of upholding database security.

Oracle, in alignment with industry best practices, diligently evaluates its database solutions for vulnerabilities and performance issues. Identified vulnerabilities are swiftly addressed, with fixes bundled into quarterly critical patch updates, available to Oracle customers for application through established change management protocols.

For optimal database security, we strongly advise all on-premise Uniform customers to regularly apply these critical patch updates. Acknowledging the strains on ICT teams, we offer a pro-active Managed Service to shoulder this responsibility. Our service includes monitoring Oracle patch releases and scheduling updates at convenient times for customers. For further information, reach out to your dedicated Idox Account Manager.

Product news

Introducing EDRMS v5.2

Experience a new level of efficiency with Idox’s Electronic Document Records Management System (EDRMS) version 5.2. Improved and enhanced with innovative features, our latest release empowers you to streamline your daily tasks, saving valuable time and boosting productivity.

Discover all the new features of EDRMS v5.2 including:

  • Technical security enhancements
  • Compatibility with Windows 11 OS
  • Advanced, customisable search filters
  • Thumbnail image previews
  • HTTPS integration

You can learn more about EDRMS v5.2 by watching the webinar on-demand or downloading the flyer below.

Public Access v3.6 upgrade

Enriched with feature enhancements and bug fixes, our latest release makes it easier for you to foster meaningful connections with your community. Explore an enhanced platform designed to make interactions more seamless and impactful.

Discover all the new features of PA v3.6 including:

  • Refined search results
  • Enhanced user signposting
  • Accessibility updates
  • Admin tool audit trail
  • Evolved license management
  • Limitless document downloads

You can learn more about PA v3.6 by downloading the flyer below.

To find out more about your options, please email [email protected].

Our customers

Fylde Council

Idox is pleased to announce that Fylde Council has chosen Idox Cloud for Public Protection to support more efficient and streamlined management of its environmental, housing, and waste services. The council chose Idox Cloud for Public Protection because it offers an intuitive system that will empower teams to deliver a far more efficient service, while also providing excellent value. Read more here.

Adur & Worthing Councils

Seeking a hosted solution with integrated document management and looking to transform their delivery, Adur and Worthing Councils selected Idox Cloud for Built Environment, including their mobile apps and public portal. As well as driving the council’s digital transformation and integration, Idox Cloud will provide cost-effectiveness, reliability and security.

Hastings Borough Council

We are pleased Hastings Borough Council selected Idox Cloud for Public Protection, including public online portals and mobile apps. Having seen the positive work other adjoining local authorities have done using Idox Cloud, the council knew that this was what they were looking for to drive their digital transformation.

Our latest content

Local authorities capitalise on intrinsic value of location data

Local authorities have long been aware of the value of their data, and a growing number are now realising the tangible benefits that can be achieved by integrating their datasets to gain deeper insights into their communities, the services they provide, and the income gaps they can pursue. Read our latest blog on how councils are adopting more advanced technologies to enable easy and efficient data connectivity, using the Unique Property Reference Numbers from the Local Land and Property Gazetteer as the location anchors.

Our new series Idox Spotlight on… delivers authored content, bringing you learning from industry experts, highlighting key industry changes, and reminding you why Idox is your trusted tech partner now and into the future.

In this edition, Alison Cameron, CMSi Business Development Consultant at Idox, explains the critical success factors for successful long-term biodiversity net gain (BNG) reporting and how our software and partners can help transform your approach to achieving critical biodiversity and environmental goals.

Consultancy & training services

We’re excited to reintroduce the extensive array of services offered by our Consultancy & Training team. Drawing on years of valuable experience collaborating with local authorities, our team has meticulously curated a portfolio of training and consultancy to suit your needs. These offerings are designed to equip you with the essential skills, knowledge, and expertise needed to harness the full potential of your technology investment, enabling you to do more.

You can view our Uniform scheduled training and Uniform private training courses by clicking the buttons below. Or to explore all other training and consultancy options please email [email protected].

GIS training courses

Our instructor-led QGIS, ArcGIS/ArGIS Pro and MapInfo training courses offer an exclusive journey into Geographic Information Systems (GIS). Whether you want to enhance your spatial analysis skills, improve your data management knowledge, or understand how to make informed decisions using GIS, our courses provide practical skills and insights to help empower your team. With courses running throughout 2024, we can help grow your technical expertise to ensure you maximise your investment in GIS.

For further information about the courses available please visit the Exegesis training webpage and to discuss or book, please email [email protected].

Get in touch

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