Helping you get the most out of every digital investment.

Alongside our data consultancy support, we offer a trusted and reliable advisory service to ensure your Idox implementation or upgrade is a successful one.

We have a network of experienced Application Consultants who work with you directly to:

  • Guide configuration requirements
  • Support teams in applying the training received through our training services
  • Match system capabilities to business processes
  • Help you create customised reports and documents

For organisations who require an additional level of implementation support, we can tailor our service to suit your needs and deliver more hands-on assistance, allowing you to focus on other areas of the business. This may include taking full responsibility for system configuration, creating code lists and management reports, setting up the right level of security and being present on go-live day for ad-hoc requests.

Fit for the future

Once your Idox system is implemented, maintaining and maximising its use across the business is essential. We have a strong track-record in supporting organisations long after go-live, undertaking functional system audits to accelerate development. Your dedicated Application Consultant will:

  • Review your business use of the system
  • Advise on best practice
  • Provide teams with best practice efficiency tips
  • Update you about recent enhancements

As a Learning and Performance Institute accredited training provider, we also offer a portfolio of courses designed to meet the requirements of different types of users. With a focus on maximising the potential of your Idox system and ensuring its longevity, we can provide:

  • Foundation-level overviews for new users
  • Courses tailored for individual organisations
  • Scheduled public courses or closed courses for staff from a single organisation
  • Courses on new features, upgrades and refresher training

For maximum flexibility, training can be taken at our centres at various locations across the UK or alternatively at your own place of work.

Interested in finding out more?
Get in touch to speak to one of our expert team.

Contact Us

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