Idox’s CAFM Explorer helps ACR to dual award success

ACR – a global leader in building design, property maintenance and facilities management – has been recognised in the Knowsley Business Awards, reinforcing its success in the industry to date.

The company was Highly Commended at the awards ceremony in November 2017, with the judges considering factors such as growth, financial performance, achievements, and innovation across an international portfolio, as well as its contribution locally.

The award ended a successful year for the ACR team, who were also named Best Facilities Management Company at the Grafters Property and Construction Awards. Pam Case from ACR noted how the company’s use of facilities management software CAFM Explorer played a pivotal role in achieving such an accolade:

“We’ve been using Idox’s CAFM Explorer for seven years now, providing reactive and planned property maintenance services, and without it, we could not provide the excellent level of service that our clients expect. The traffic lights system helps us to keep an eye on work orders, and by using KPIs we can prioritise, monitor and review progress, while tracking contractor performance. The system has helped us improve our processes and enabled us to achieve recognition nationally.”

For more information about ACR, please visit

Published on: 7 March 2018

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