Support Analyst, French Speaking

The post of Support Analyst is an entry point for someone with fluent French to enhance their client service skills and learn about advanced technology, used worldwide. This is an excellent career opportunity for a confident linguist looking to join a company able to provide a sustainable career path in international business and technology.

Reporting to the Global Support Manager, you will be responsible for providing telephone, email and portal-based customer support to our key accounts, for our global customers. You will be supporting Idox Engineering Information Management (EIM) software designed to facilitate project collaboration and ensure the accuracy and integrity of information on complex capital projects, for example oil and gas, renewable energy, manufacturing and construction sectors.

Bringing the power of digital to engineering and construction, our cloud-based solutions enable the efficient build and management of critical assets and infrastructure through better data integrity, easier collaboration and tighter control of costs.

Please follow the link for more information: Engineering & Construction – Idox (idoxgroup.com)

Colleagues who have begun their careers as a Support Analyst have gone on to become Business Analysts, Delivery Specialists & Support Managers.

With Idox, you will learn about the software itself, build industry knowledge and develop a set of strong business skills. You will have a buddy from day one, to make sure you can make the most of learning opportunities in the business. We offer a comprehensive benefits package and flexible working to support your wellbeing as well as your professional development.

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