Revenue Assurance Administrators

Idox develops specialist software for government and industry, with an established track record serving tightly regulated markets including local authorities, health, engineering, transport and property. Built around the needs of the user and designed in collaboration with experts, our software delivers exceptional functionality and reliability to critical operations and embeds workflows that drive efficiency and best practice for our customers.

We have recently centralised our Revenue Assurance functions across the group into a single team. Revenue assurance is a very important function accounting for almost 50% of the group’s revenue. The centralised team benefits from common processes and functions and enables a quality output to our customers as well as potential for upselling Idox products and services.

We would like to invite applications from experienced Administrators who have worked on sales information, billing administration and sales forecasting in the past, bringing together customer support experience, sales accounting and the use of ERP (Enterprise Resource Planning) systems and Salesforce. We are looking for two people to join the team, and welcome candidates with relevant experience, whether as a senior or junior administrator.

Idox will provide the mentoring and development you need to succeed as a member of our team, so that you can apply your existing expertise to support our clients and grow your own career with Idox. We provide a package of benefits which supports well-being and a work-life balance, and offer flexible working patterns, so that we can be family friendly as well as provide professional development for you.

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