Cloud Infrastructure Specialist

This is a career-enhancing role for  an Infrastructure Specialist with experience working with multi-data centre, mission- critical systems within a SaaS/Cloud/ISP environment. Joining our team, you will be shaping and supporting the core infrastructure alongside our emerging DevOps technology and processes.

The Idox Managed Services Team supports the business by designing, building, administering and  maintaining the infrastructure for the companies’ hosted applications. Managed Services has an ethos of “working smarter, not harder”, so are frequently re-evaluating latest technologies and ideas and implementing these where they fit with our model. As an Infrastructure Specialist, you will be a core member of this team, supporting day-to-day operations of the production environments and associated systems, and dealing with tickets raised by monitoring software, internal and external users.

Planned growth for Idox means that there is a stream of interesting projects related to the introduction of new technologies and environments as well as a daily workflow. Core infrastructure technology currently includes Cisco UCS, Cisco Data Center Switches, Cisco Firewalls and Netapp flash and disk arrays. Virtualisation is via VMware.

This role is ideal for someone confident in their Infrastructure skills, who will relish working with customers to get their networking requirements absolutely right. You’ll need an aptitude for consulting, configuration and troubleshooting, and be able to show leadership and initiative in the context of the wider Idox Support team. In return, you’ll benefit from active mentoring and a personal development plan to progress your career with us.

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