Stockport migrate to Idox Integrated Solution
- Published: 18 May 2016
Following a competitive tender held under the Crown Commercial Service LASA Framework, Stockport Metropolitan Borough Council has awarded Idox a four year contract to deliver a new system for Public Safety and Protection, Planning, Building Control and Land Charges.
Under the new agreement, Idox will provide the council with a single fully integrated solution, replacing an existing Civica system, to manage such things as Environmental Health, Trading Standards and Licensing supported by Idox DMS to provide a seamless collaboration between the departments and help streamline processes.
In addition, the new system will be supplemented by Idox’s Public and Consultee Access which will assist the council to improve customer self-service by enabling consultees to receive consultation requests and respond directly through a web portal whilst providing citizens and stakeholders with online access to track applications and to receive automated updates
Finally, the Idox Building Control app for mobile will be implemented to provide flexible remote and home working for their officers.