Isle of Wight select Idox to consolidate its Land and Property solutions
- Published: 31 March 2016
Isle of Wight Council has awarded Idox a new 5 year contract under the Crown Commercial Service LASA Framework to consolidate its land and property solutions. The council has previously utilised a diverse range of land and property solutions and suppliers to manage a number of core business functions for the local authority.
Under the new agreement, Idox will provide the council with a single fully integrated solution to manage such things as Development Control, Building control, Environmental Health, Licencing, Private Sector Housing and Trading Standards. Planning, Building Control and shortly Licensing will be supported by iApply, Idox’s national portal for applications enabling applicants to apply on line, attach drawings and pay fees which will be loaded directly into Uniform and Idox DMS.
The new Idox Uniform and Document Management system will provide seamless collaboration between the departments and will help streamline processes.
In addition, Idox’s Public and Consultee Access for Planning, Enforcements Appeals, Building Control and Licensing will assist the council to improve customer self-service by enabling consultees to receive consultation requests and respond directly through a web portal whilst providing citizens and stakeholders with online access to track applications and to receive automated updates.
Finally, Idox Enterprise will be implemented to support council officers in monitoring and balancing staff workload, enabling a consistent approach to service delivery and improving productivity.