East Lindsey Environmental Health goes live
- Published: 14 January 2009
Idox group are very pleased to announce that the Environmental Health and Private Sector Housing sections at East Lindsey have gone live with Plantech ACOLAID for Environmental Health and Grants. With the Licensing, Community Safety and Waste Management sections going live earlier in the year, this marks the final go live in the large project to replace East Lindsey's previous system.
The Council's use of the Environmental health suite encompasses the widest range of services using the Environmental Health module within a single authority, and East Lindsey is now live with the full suite of Plantech ACOLAID systems, with Planning, Building Control and Land Charges being long term Plantech ACOLAID users.
As part of this delivery Plantech ACOLAID has been integrated with the Northgate CRM to ensure that requests taken by the contact centre are delivered directly to the relevant team for action, ensuring a swift response for the citizens and businesses of East Lindsey.