Idox is pleased to announce a five year agreement with Ealing Council to deliver a broad range of integrated local government business solutions for Planning, Building Control, Land Charges and Environmental Health.
The new solutions will replace existing Northgate systems and will be supplemented by Idox Public Access: to provide online citizen access and help the council deliver an enhanced community engagement and consultation process; Idox DMS: a completely integrated document management system that will reduce the volume of paper and better support the provision of online access to information and Idox Enterprise: to provide a tailored workflow and a visual indicator of performance and workload.
‘Modern science is about teams and the EU is a great team needed to take on our 21st century challenges,’ notes Dr Mike Galsworthy, Programme Director of Scientists for EU, in his recent blog.
How are European research players collaborating in their mission to produce innovative research, demonstrate impact and achieve international renown?
Idox’s Chelsea Nattriss examines the current research landscape across European and international borders, supported by Idox’s recent sponsorship and attendance at the European Association for Research Managers and Administrators’ (EARMA) Annual Conference.
Full article: Striving for Research Excellence in Europe
As an international leader in medical and safety technology, Dräger develops innovative equipment and solutions people the world over trust when lives are on the line. In clinical settings, industry, mining and emergency services, Dräger products protect, support and save lives.
Idox's CAFM Explorer was originally installed in 2010 to manage personnel including engineers and technicians across six buildings, creating a central helpdesk for work orders to be logged. In 2014, Dräger upgraded to CAFM Explorer 9 and implemented CAFM Engineer to increase the efficiency of the workforce and speed up response times. This year, Dräger went live with CAFM Web to enable end user call logging, further improving their help desk process and efficiency.
With CAFM Engineer, the Facilities team at Dräger can now issue work orders to engineers' mobile devices together with all associated notes, order details and history. This enables better coordination between control centre and engineers, and improved client service with real-time work status reporting on live work orders.
For more information on CAFM Explorer's mobile solutions, visit: CAFM Web and MobileTweet
Dacorum District Council, Erewash Borough Council, Stevenage Borough Council and Cheshire East Council have all now adopted Idox’s Interactive Voter Registration (IVR) service to manage their Household Enquiry Form (HEF) responses, using popular communication channels such as freephone, internet and SMS.
The IVR solution will help provide householders with the greater flexibility and freedom to respond to the HEF form they will receive as part of the new Individual Electoral Registration programme introduced by Government in 2014. It will also provide reassurance to the local authorities of the accuracy of the data received as daily statistics will be provided showing successful responses received, along with postal vote application request statistics on the IVR Administration Portal.
The solution will also help to provide information on any additions, deletions and changes to elector details as well as reduce the number of HEFs being returned by post, which can often result in additional work and costs to local authorities.
Social care commissioning and delivery is undergoing significant reform across the UK. In England and Wales, the Care Act 2014 has placed new duties on councils, while in Scotland the integration of health and social care services is progressing, with full implementation due by 1 April 2016. Idox is supporting its local authority clients to achieve efficiencies within both adult and children’s social care through new products developed in partnership with local government. Idox Social Care is a suite of tools which offers intuitive case management to support front line social care staff with their day-to-day activities and regulatory requirements. Improving the quality of commissioning goes hand in hand with putting service users and their carers and families at the centre of service design.
In this article, Idox’s Laura Dobie looks at how self-directed support is enabling people to make informed choices about the social care services they receive.
The current debate on wider devolution of powers, funding and taxation is likely to have profound implications for local government. As councils aspire to greater self-sufficiency (explained by the Independent Commission on Local Government Finance as having “stability in allocations” and “control” over revenues), there will be a need for stronger cross-organisational working and new governance arrangements. The focus on place-based approaches is not new however, and the experience of previous initiatives may suggest some of the risks and challenges which local government will face. In this article, Idox’s Alan Gillies explores this issue further.
Full article: Place-based approaches to service delivery
Southend on Sea Borough Council has recently extended its use of Idox software by implementing Idox’s Estate Management, Works and Maintenance solution.
This solution will replace an old legacy system previously used within Property Management, a team responsible for managing schools, council buildings, repairs and maintenance as well as asset management. The move to the new system forms part of the council’s initiative to rationalise and consolidate contracts. Angela Bailey, ICT Officer for Southend on Sea commented that “Southend uses virtually every module within the Idox Uniform platform."
Located on the South Bank, County Hall is one of London’s most iconic buildings. Designed by Ralph Knott, construction of the original building was started in 1911 and opened in 1922 by George V. Recently, County Hall has been transformed into a leisure complex with the main riverside building home to the Sea Life London Aquarium, London Dungeon, the London Film Museum and Namco Funscape tourist attractions.
The initial focus for CAFM Explorer will be Helpdesk & Planned Maintenance with the flexibility of the software allowing County Hall to expand their implementation in the future at no additional cost.
Claire Visser, CAFM Director commented, “Idox are delighted to welcome such a prestigious venue as County Hall Estates as a customer. This was a very competitive process and we are grateful to our existing clients who provide invaluable insights into how effective our solution is in the live environment.”
For more information on the planned maintenance functionality within CAFM Explorer.
The advance of the digital age has transformed the way we communicate and, for a healthcare sector under pressure to reduce costs, presents a huge opportunity – opening up a host of new ways to meet patient needs more effectively.
Rising healthcare inflation, an ageing population and increasing public expectations will inevitably make the current way of working in the healthcare system unaffordable. However, the UK leads the world in many aspects of digital health thanks to its academic base, the private companies and public organisations active in the field, and the NHS, which is responsible for commissioning and delivering the majority of care services.
In this blog post Idox’s Sion Stedman reports on the Digital Health Summit, an event showcasing how data and technology are being harnessed for patient benefit, hosted by the University of Salford.
Full article: Digital Empowerment in the UK Health Sector
Following the Budget 2015 announcement that student maintenance grants will be replaced by student loans, and amid speculations that tuition fees will rise again, it is timely that Idox reflects on the financial assistance currently available to students.
Idox’s Chelsea Nattriss discusses whether more can be done to support access to finance and assesses how current trends could impact on the future of the Higher Education sector.
Planning policy decision-making has been in the spotlight, with the UK Government’s Summer Budget and new ‘productivity plan’ including further reforms to the planning system, and the Prime Minister and Chancellor writing in The Times about the failure of many local planning authorities to have an up-to-date local plan.
In this article, Idox’s Morwen Johnson reflects on the shifting relationship between planners and lawyers.
Idox recently announced its acquisition of Cloud Amber Ltd, a leading supplier of integrated transport solutions to local authorities. ‘Intelligent mobility’ is a sector of the wider transport industry which is predicted to be worth around £900 billion a year globally by 2025 and within the UK, programmes such as the Future Cities Demonstrator and the Catapult Centres are exploring innovative ways to help councils use technology and data to make life in cities safer, smarter and more sustainable.
In this article, Idox’s Morwen Johnson looks at how transport planning is evolving to make better use of data. Read the full article: How data and smart city infrastructure can support transport planning.
Following its move to London's Excel in 2014, the Facilities Show was back bigger and better than ever. CAFM Explorer, Idox’s leading integrated Facilities Management solution, exhibited at this three day event held in June, where we met with many Facilities Managers from across the UK.
From the numerous conversations held by our team at the show, two key discussion topics stood out reflecting the thoughts of our customer-led User Group and reinforcing our plans for the future of CAFM Explorer and the direction of the FM industry as a whole. These discussions highlighted that:
- With more and more software solutions flooding the market, CAFM Explorer stands alone as a simple, single software solution. CAFM Explorer does not take different types of software and wrap them up as one solution, nor do we charge every time a new piece of functionality is required.
- Web and mobile usage is increasing quickly. CAFM Explorer's web and mobile functionality gives all users greater mobility and ease of access using whatever is the most appropriate device to suit their role or location at any given time.
For more information on CAFM Explorer please visit www.cafmexplorer.com and to find out which future events Idox will be exhibiting at please visit the events section of this website.
Last week, Idox introduced its new iApply combined online planning and building control submissions service to planners from across the country at the RTPI Planning Convention. The Convention hosted a range of stimulating debates on the future of the profession and current planning reforms. In this article, Morwen Johnson reflects on the discussion and highlights key themes which emerged from the day.
Full article: The new politics for planning
Delivering the first Conservative Budget since 1997, Chancellor of the Exchequer George Osborne declared it to be a ‘budget for working people’ that ‘put economic security first’.
To meet the Government’s target of wiping out the deficit and achieving a surplus by 2019/20, the Chancellor confirmed that his fiscal plan will require a further £37 billion of savings over the course of the current Parliament. The latest Budget contains £17 billion of measures, with plans for a further £20 billion to be set out in the autumn, following the Spending Review.
In this blog, Idox’s Policy team outlines the key announcements in the Budget across the Voluntary, Community and Social Enterprise (VCSE), public and private sectors, together with reactions from stakeholders.
Full article: Budget 2015: Economic Security for the UK’s Progress?
Fife Council Assessor team, responsible for maintaining the Valuation Roll and Council Tax Valuation List, has invested in Idox Electronic Document Management Solution (EDMS) in order to provide increased automation and information flow as well as reducing costs by lowering the amount of paper used, the storage space this occupies as well as the costs of printing and photocopying.
Idox EDMS is a web based document management solution used by over 180 local authorities to integrate document management into their everyday workflow as well as automate the publication of relevant documents to the web for the purposes of improved citizen engagement.
The drive to transform public services is leading to a wide range of citizen-centred solutions. Many local authorities are innovating through joining up data – most recently Idox client Northumberland County Council won the Local Digital Exemplar Award for innovative digital services created using address and street data. Public sector experimentation is also being explored however through social labs. The use of innovation teams and social labs has been developing for over twenty years and now more and more councils in the UK are taking notice. Labs generally bring together stakeholders and service users to rethink how whole services are delivered, and use creative tools to encourage collaborative problem-solving. To mark Nesta’s LabWorks 2015 global gathering, Idox’s Laura Dobie writes about the use of social labs to address real-world issues.
CAFM Explorer, Idox’s leading integrated Facilities Management solution has been short-listed in the ‘Partners in Sport’ category of the PFM Awards 2015 for our ongoing partnership with Manchester City Football Club (MCFC). Following a site visit by the judges, the winners will be announced at the awards ceremony at The Brewery, Chiswell Street, London on Wednesday 4 November 2015.
The CAFM Explorer team have worked closely with the facilities department at MCFC since 2013, developing additional functionality within the software for web-based room booking and hotel room booking reporting to fit the client's needs.
Claire Visser, Sales Director, said: “The PFM Awards are a highlight of the FM calendar and to be short-listed against tough competition highlights the close relationship we have with MCFC and the hard work put in by our services and development teams.”
More information on the shortlisted entries can be viewed here: http://www.pfmonthenet.net/article/95323/PFM-AWARDS-2015--FINALISTS-ANNOUNCED.aspx
More information on CAFM Explorer can be found here: http://www.cafmexplorer.com
Billions of pounds of grants are available from national and European sources. The European Commission – likely the most well-known – offers a range of initiatives with its flagship Horizon 2020 programme which is expected to contribute €79 billion to research and innovation alone over a 7-year period (2014-2020).
However, fiercer competition coupled with lack of experience, bureaucracy, complexity and sometimes lack of project eligibility, makes international funding an attractive alternative to national and European sources.
In its latest paper, Idox considers different ways of maximising success from alternative sources of international funding, specifically focusing on research projects.
Read full paper: Extending Your Global Reach to Alternative International Funders
Idox is pleased to announce its acquisition of Cloud Amber Ltd, a leading supplier of integrated transport solutions to local authorities and passenger transport executives (PTEs) including Traffic Wales, Travel South Yorkshire, Brighton and Hove City Council, Surrey County Council and Metro Transport for West Yorkshire.
Cloud Amber solutions benefit traffic managers and the public alike by allowing managers to monitor and control the environmental effects of travel thereby reducing congestion, to providing real time public transport information direct to passengers.
The acquisition of Cloud Amber complements Idox’s existing environmental and regulatory focussed public sector solutions providing further opportunities to extend its integrated range of solutions into the public sector transport arena.
Cloud Amber products and services include:
Real time passenger information systems : Icarus
Urban Traffic Management and Control UTMC Command and Control: Argonaut
Multi Modal Travel Portal: Voyager
For more information about Cloud Amber see http://cloudamber.idoxgroup.com/