In the last few months, over 80 councils throughout the United Kingdom have chosen Idox for system integration and consolidation. Amongst the recent migrations are Medway Council, Dumfries & Galloway Council, Isle of Wight Council and Neath Port Talbot County Borough Council.
Many of the projects undertaken by Idox have resulted from a desire to integrate services across an authority, provide a common shared service delivery platform with other councils, to reduce costs by using solutions which work well together or simply to increase effectiveness by improving customer self-service.
In this article, we highlight some of the reasons why councils are considering consolidating their core business systems.
digital spirit GmbH advises and supports organisations and companies to implement ISO 19600, preparing them to have their compliance management systems certified in accordance with the ISO 19600 standard by Austrian Standards.
Many companies organise their compliance management systems (CMS) in accordance with the standard, which was published by the International Organisation for Standardisation (ISO) in December 2014 with a representative from digital spirit among those involved in the development processes.
Its decisive advantage over local or regional standards is clear. ISO 19600 incorporates approaches taken by previous standards and is recognised and can be applied by all organisational structures of all sizes internationally and in all industries. What this means in practice is that business partners on different continents can share a common language regarding their CMS which enables them to easily understand each other. Furthermore, companies can substantiate their integrity and present themselves as reliable business partners in all legal and organisational areas by getting their CMS certified.
For further information regarding our services, visit: http://www.compliance.idoxgroup.com
Manchester City Council has extended its portfolio of Idox integrated solutions with the implementation of Idox Total Land Charges (TLC) together with a supporting electronic document management system.
Idox’s TLC is designed to automate land charge searches thereby reducing manual collection and entry of data.
Manchester will also be supported by Idox EDMS which will be integrated with their existing Idox solutions such as Planning and Public Access enabling the council to improve the sharing and flow of information across the Directorate thereby increasing efficiency and improving services.
On engineering projects, it is fair to say that communication can be challenging. When it works well, the collaborative process between the designer, the engineer and the wider team can deliver the desired results, exactly as a project was envisaged in the planning stages. In reality, teams often work in silos. Construction teams are disconnected from design teams and there is an even larger disconnect with operations teams who maintain the assets further down the line. The people working across the asset lifecycle are using disparate systems, which can make it difficult to search and find engineering content when it is needed, leading to misunderstandings and delays on projects and maintenance work.
Similarly, the sheer volume of information that needs to be managed and shared during the construction phase, and into commissioning, handover and then operation, can be stored in multiple file formats and across systems – perhaps in the Enterprise Content Management (ECM) or in external systems such as asset maintenance and management systems. This impacts productivity and efficiency as time is wasted searching for content related to a particular asset. Engineers need to be able to recognize the relationships amongst the separate data points and ensure they are working from the most up-to-date version of a document. However, the systems they are using have not been designed specifically for their role and their ways of working, which results in difficulty accessing the information they need quickly and easily.
This year, the Idox Information Service is once again providing sponsorship for three of the Royal Town Planning Institute Awards for Research Excellence. In addition to the student and planning consultancy awards, we shall also be sponsoring the Sir Peter Hall Award for Wider Engagement. Last year, this award was won by Dr Paul Cowie from the University of Newcastle’s School of Architecture Planning and Landscape.
In this guest blog post, Paul reflects on his Town Meeting project, which uses theatre to engage communities in planning, and describes the impact of winning the award.
Idox is a leading supplier of applications to support government and other public sector organisations in managing information and knowledge, documents, content, business processes and workflow. In this article, Idox’s Steven McGinty looks at the UK government’s ambitions to become “digital by default”.
Image caption: Mike Bracken, former Executive Director Digital for the UK Government, speaking about ‘The digital transformation of the UK Government”
Image: via Creative Commons Licence https://creativecommons.org/licenses/by/2.0/
The next Scottish local government elections will take place in 2017, and will result in the election of approximately 1,200 councillors in 353 wards across all of Scotland’s 32 Local Authorities (see Local government in Scotland).
Scotland uses the Single Transferable Vote (STV) system, making it possible for the electorate to vote for every candidate in order of preference which is considerably more complex than the first past the post system – where the public votes for just one candidate.
Due to this complexity, manual voting in an STV election can take considerably longer and may delay the declaration of the result. After the successful delivery of the 2012 elections, once again, the local elections will be electronically counted using the same system previously supplied by Idox Elections.
With Idox Elections e-counting solution, scanning ballot papers can be achieved in four hours and calculations take just minutes improving the accuracy and auditability of results.
Charles Reppke, Deputy Returning Officer for Argyll and Bute Council commented: “We used the Idox e-count solution at the last Local Government elections in 2012, including the rescheduled count for the countermanded Dunoon ward and also for four by-elections.
The system has proved reliable and efficient on all of our deployments across a range of venues and has delivered accurate prompt and transparent results.”
For more information or to discover how Idox Elections can support your council, contact: Idox Elections.
Each year, thousands of policy documents are published, covering a variety of subjects ranging from education and business development to regeneration and housing.
Endeavouring to keep up with the latest policy and insight, many organisations find themselves on the back foot, reacting to trends rather than anticipating them. But how do seemingly abstract priorities held by the Government affect individual organisations and their work? And what kind of policy outcomes flow from the Government’s favoured topics?
In this blog, Idox’s Policy team explores how these issues connect with approaches to economic and social priorities, funding, and the support available to organisations to help them stay abreast of the policy issues that impact on them.
Full article: Why policy matters in the public sector – and beyond
For a long time, compliance officers have had to make difficult decisions regarding their compliance management systems (CMS) based on unreliable information with little evidence. Uncovering efficacy shortcomings in the CMS was no easy task. digital spirit has now remedied this situation with a web-based collection and evaluation method: Integrity Compass.
“This is a tool that companies can use to verify the success of their compliance measures,” says Dr Jörg Viebranz, Compliance Partner at digital spirit. “It provides compliance officers with quantitative statements about the knowledge, acceptance, awareness and implementation of compliance among company employees and managers. This makes it possible to identify further potential for optimisation. When used regularly, it allows compliance officers to document their success to internal and external interest groups,” says Viebranz.
Compliance experts at digital spirit GmbH developed Integrity Compass in collaboration with the Centre for Business Compliance & Integrity (CBCI) at the Hochschule Konstanz University of Applied Sciences (HTWG). It uses a pool of over 100 scientifically developed questions to provide compliance officers with a reliable basis of data. The tool uses the answers provided by employees questioned to calculate a score for the different areas of a CMS and simultaneously offers a benchmark between participating companies.
Integrity Compass is suitable for companies with an established compliance programme that need a method of continuously improving and managing success. It is also designed for companies that have recently launched their programme and need a method to benchmark progress against their initial score.
Further information can be found at: Integrity Compass
Many government institutions in Europe lack the technical expertise and organisational capacity to implement large energy efficiency and renewable projects. The European objectives in the field of sustainability and the need to reduce energy use are clear, but to actually realise major projects in this area appears to be a big challenge for local government.
The European Investment Bank runs an interesting funding programme called ELENA (European Local ENergy Assistance) that offers a solution to this problem. Funding for ELENA comes from the European Commission’s Intelligent Energy Europe II (IEE) programme and covers up to 90% of the technical support cost needed to prepare, implement and finance the investment programme, including market studies, energy audits and tendering procedure preparation.
ELENA funding helps local and regional authorities to develop project plans to execute large investment projects (over £20 million) in the field of climate and renewable energy. ELENA supports local authorities in their objective to achieve the European '20 -20-20 target' (20% less CO2, 20% less energy and 20% of total energy consumption must come from renewable sources).
Examples of Investment programmes where Elena can help:
- Increase energy efficiency of public and private buildings (including social housing, traffic lights and street lighting)
- Integration of renewable energy in the built environment
- Renovate, expand or build district heating and cooling
- Sustainability in transport
- Improving local infrastructure receivers for energy efficiency, smart grids, ICT, intermodal transport facilities and alternative fuels
In addition, ELENA can help cover the cost of hiring new employees to develop the plan.
Energy saving and renewable energy is a hot topic in many European, national and regional funding programmes and ELENA is one such programme that focuses on the planning and deployment phase of major energy projects undertaken by government.
ELENA also supports funding opportunities for research and development projects in companies and research institutions and from 2017, ELENA will also be open for grant applications from the private sector.
In February 2016, the Cabinet Office announced that a new clause would be attached to government grants, stating that the money could not be used to support lobbying ‘for new regulation or increased funding’.
Known as the ‘anti-lobbying clause’, this policy change will be reflected in such grant agreements from next month (May 2016).
In the latest Idox blog, Sharon Pryke looks at the debates and arguments being voiced by key stakeholders in the VCSE and academic sectors.
Idox Elections is one of the premier election service providers in the UK, providing expertise and knowledge across all areas of election management. In this article, Idox’s Heather Cameron looks at the role of social media in elections and political participation.
Full Article: Social media: does it influence political participation?
With the tough financial pressures that councils face, combined with the increasing number of elections and local referendums taking place such as Scottish Parliament, Police Crime and Commissioner, Mayor of London, National Assembly and Local Government elections being held on 5 May as well as the EU referendum being held on 23 June. This means that the UK electorate will be going to the polls more often this year.
But what does this mean for the local authorities that will be delivering these elections? Here are just a few considerations:
- Booking potential Polling Station sites
- Obtaining, coordinating and training of temporary elections staff which includes Polling Station and Count staffing
- Provision of notices and nominations
- Compiling and keeping up to date the electoral registers
- Public awareness campaigning to encourage voter registration
- Processing new voter registrations
- Printing of electoral items such as Poll cards and Ballot papers ensuring its compliance with electoral legislation
- Issuing and Re-issuing of postal vote packs – lost/spoilt
- Postal voting opening sessions and processing
- Organising and managing the Count which will have high media interest and presence
Idox Grants’ knowledgeable team of trainers and consultants are on hand to help those working in the public, private and voluntary sectors to apply for funding – whether that be finding the right grant for your project, writing competitive bids, responding to tender opportunities, developing the skills needed to effectively manage grant projects, or exploring the opportunities available from the EU.
With over 30 years’ experience, our training courses are designed for both new and more experienced practitioners and offer proven learning outcomes to help improve funding success rates.
On April 21st, Socitm (the Society of Information Technology Management) will be having their annual spring conference. This year, the agenda reflects the challenges facing technology leaders, who are under increasing pressure to radically transform services and deliver financial savings.
The event will open with a discussion on how digital technology should be used to provide the public services of the future. In anticipation of this, I thought I’d highlight some of the issues that may be discussed.
Full article: Delivering digital differently
Last year, Reading Room became the latest company to join the Idox group.. In this article, Idox’s James Carson describes how this award-winning digital consultancy’s has gained an international reputation for innovative strategic consultancy, design, and technical delivery.
Full article: Introducing Reading Room: a trusted digital partner
The registered charity Historic England cares for over 400 historic buildings, monuments and sites across the country. There are 270 employees based at its London headquarters in a building designed by Alfred Waterhouse who was also responsible for the design of the Natural History Museum. A further 500 employees are based at a secondary office and storage facility in Swindon.
The Swindon facility is housed in a Grade Two listed building, previously the drawing offices of Isambard Kingdom Brunel. It is home to a unique archive building attached to the main office, housing 12 million historical objects. The store rooms inside are tightly temperature-controlled and accessed via an airlock. If the air conditioning in the archive breaks down, there is the risk of losing a huge collection of objects and artefacts. CAFM Explorer helps ensure that the refrigerated storage is consistently and closely monitored.
“The wider organisation is my client, and I’ve got to make sure that everyone’s experience when they come into this building is a good one – that they’ve got the right facilities, that they’ve got the right services. CAFM Explorer has given me the visibility and management control I need to deliver this.”
Full case study: Historic England
The Idox elections team delivers innovative, cost effective solutions to meet the changing needs of the UK and international electoral services market. This year, we shall again provide election management services to support the local government and Police and Crime Commissioners (PCCs) elections in England and Wales, and the Scottish Parliament elections.
In this article, Idox’s Rebecca Jackson looks at the reasons that may account for the poor turnout in the last PCC elections, and whether this might increase in 2016.
As part of the ‘Cutting Red Tape’ series of sector reviews, the government is looking to give housebuilders their say on what works and what doesn’t in the housing sector.
Find out more in our latest article: Cutting the red tape
Reading Room worked with the Commonwealth Secretariat to redesign and develop their new intranet, vital for communicating the strategic vision for the organisation from the Secretary General and increasing internal productivity. Reading Room worked with a wide range of stakeholders within the Commonwealth Secretariat throughout the project, which has been central to ensuring the correct approach and gaining internal buy-in.
The Commonwealth Secretariat is the main intergovernmental agency and central institution of the Commonwealth of Nations. It provides guidance on policy making, technical assistance and advisory services to Commonwealth member countries.