A healthcare logistics management platform is to be implemented across Derby Teaching Hospitals NHS Foundation Trust, allowing hospital staff to make vast improvements in how they manage the storage, tracking and identification of medical records.
Treating over one million patients every year at the Royal Derby Hospital, the rollout of Idox Health’s iFIT™ solution will enable the Trust to automate the manual processes involved in medical records management, boosting both productivity and patient safety. By streamlining the way records are located, stored and managed, savings of up to £1.8m over three years are expected – a significant contribution towards the Trust’s overall cost improvement targets.
The implementation of iFIT™ will see a transition from sequential number filing to location-based filing, a move anticipated to free 20% of shelf space at Royal Derby Hospital’s main library. This improved utilisation of estate space will allow the Trust to close an excess records library located at its London Road Community Hospital site, and release it for clinical use instead.
Darren Riley, Deputy Director of Finance at Derby Teaching Hospitals NHS Foundation Trust said “With the multiple challenges Trusts now face, maintaining service during a period of increased demand whilst at the same time saving money is a delicate balance. The introduction of iFIT ticks both of these boxes. It enables savings out of the box, frees up capacity for other uses and acts as a platform for further downstream projects.”
The Trust will also benefit from the provision of crucial support for its e-Casenote digitisation programme, including tracking ability for forward scanning folders, as well as alerts when these folders fail to return back from clinical areas. This functionality will significantly improve information governance compliance, patient outcomes and most of all, patient safety.
As the first in the country to use GS1 barcodes, the Trust is one of only six NHS GS1 demonstrator sites using GS1 standards to make a real difference to patient safety and drive cost improvements.
Glen Hodgson, Head of Healthcare at GS1 UK said “Idox Health are a valued Solution Associate and we're delighted to see the roll out of their GS1 compliant iFIT platform at Derby Teaching Hospitals NHS Foundation Trust. We look forward to our continued work with them as part of our programme to support the NHS in increasing patient safety, clinical effectiveness and operational efficiencies.”
For further information on Idox Health’s iFIT™ platform, please visit our dedicated online pages.
Global leader and influential London research powerhouse University College London (UCL) is to begin using Idox’s GRANTfinder 4 Education software – a move that will be pivotal in helping the institution secure funding in a more timely manner.
GRANTfinder 4 Education will allow UCL to service all its funding search requirements from one place. The suite of products includes GRANTfinder, which will support the search of wider projects such as capital investment and spin-offs, RESEARCHconnect for UCL’s research projects, and POLICYfinder to help the team keep track of relevant policy to support funding applications.
Dr Jacob Sweiry, Head of Research Metrics, Office of the Vice Provost (Research) at UCL said:
“We took the decision to put out a tender for an online research funding opportunities tool following an internal survey of requirements, and the expiration of our subscription to another provider. Our key criteria were capability to search for up-to-date funding opportunities, sharing of information across defined groups and the wider communities at UCL, and to deliver these in a cost-effective manner. GRANTfinder 4 Education delivered on these key properties.
“As we move forward in developing our research management information systems, flexibility in the integration of funding opportunities tools into our systems is of fundamental importance. Here again, Idox indicated their willingness to work with us to explore our requirements and to support the development of this integration.”
Rebecca Erskine, Director of Idox Grants adds: “RESEARCHconnect, in particular, is fast becoming a global funding information provider of choice, with over 50 institutions across Europe joining us over the last 9 months alone. UCL ranks 3rd at national level according to the Academic Ranking of World Universities 2016, and 17th at a global level. Clearly, we are delighted to welcome them on board and look forward to helping deliver on their strategic aims, as well as our own long-term roadmap in aligning the identification and management of research funding.”
For more information on GRANTfinder 4 Education, visit: www.idoxgrantfinder.co.uk/education
Idox’s Open Objects is engaging with national charity, KIDS, to facilitate a series of consultative workshops designed to ensure its new Education, Health and Care (EHC) Hub meets the needs of those who use it.
In advance of the digital platform’s launch this summer, the company is seeking independent insight from professionals, disabled young people and families, parents and carers on their experiences of the EHC process, with the aim of using the feedback to further refine the Hub where needed.
Dominic Millar, Head of Business Development at KIDS said: “KIDS is looking forward to facilitating the Open Objects workshops and enabling independent input into a truly person-centred approach that puts disabled children, young people and their families at the centre of the EHC process”.
The digital EHC solution, developed and co-produced with local authority partners, supports easy and secure information gathering, promotes transparency and puts the family at the centre of the EHC process. The Hub offers a single, web-based platform enabling families, education settings and professionals across Education, Health and Social Care to collaborate on both the initial 20-week and annual review processes.
The independent views gathered from the workshops with KIDS will complement the parent and carer engagement that Open Objects is already undertaking with individual local authority customers. This valuable insight will help to shape the Hub’s narrative content, as well as its overall look, feel and accessibility.
Gavin Cameron, Managing Director of Open Objects explains why working with KIDS is so important: “KIDS is ideally placed to help us engage directly with the different stakeholders in the EHC Process. We believe the EHC Hub will bring significant efficiencies in gathering and sharing information, tracking case progress, maximising transparency and facilitating collaborative working. However, we want to speak to those with first-hand experience of the process, learn how the process could have been made better for them and ensure that what we deliver is a truly person-centred approach.”
Open Objects currently has five local authority development partners, which it has been working with over the past nine months to develop the Hub.
To find out more about the EHC Hub and the work Open Objects has been doing with its local authority partners, visit www.openobjects.com/care/ehc or call +44 (0) 1223 422200.
A new grant portal introduced by international financial services provider, Rabobank, has been rolled out to one of its financial advising websites, with the specific aim of helping entrepreneurs identify funding opportunities for innovation, investments, education and international cooperation.
As a global leader in food and agriculture financing and sustainability-oriented banking, Rabobank is the second largest bank in The Netherlands. Through the launch of its new funding portal – developed and implemented by Vindsubsidies and referred to as Rabobank Grant Guide – individuals will be able to quickly and easily search for financial support for their projects, making the tool pivotal in ensuring innovation and creativity can continue to thrive in business.
With entrepreneurs often unaware about the range of funding opportunities available to them, the portal will offer comprehensive information about provincial, national and European funding and grant options. Individuals will also be able to seek support from Vindsubsidies directly should they need additional guidance on their application, significantly maximising their funding potential.
Erik Schapink, Business Development Manager of Vindsubsidies said: “The Rabobank Grant Guide has been created to help entrepreneurs in their search for funding. The portal is a great tool for signalling the alternative financing options available for projects, ensuring innovative ideas can actually get implemented, rather than being halted due to financial challenges. Entrepreneurs can also contact Vindsubsidies to request additional information about grants they’ve found and receive help with their application, improving the chances of grant success.”
The Rabobank Grant Guide (Dutch name: Subsidiewijzer) can be accessed via partnerinfinancieren.nl.
For more information about Vindsubsidies’ suite of cost-effective funding solutions, please visit Vindsubsidies.
In a bid to share its expertise about how technology is transforming licensing and planning processes, Idox will be participating in this year’s Connected Local Government Live event, which aims to showcase digital advancements across local government services.
Through a series of workshops, masterclasses and awards that focus on a devolved and digitally enabled future, the two-day exhibition brings together innovators across local public services to promote joined-up thinking, collaboration and knowledge sharing.
Idox will be sponsoring and hosting a planning workshop alongside representatives from the Royal Town Planning Institute (RTPI). The session has been developed to explore the role of digital in local planning processes, and Idox will share its expertise on how smart technology is influencing the provision of these services.
Other workshops throughout the day will focus on areas such as highways, waste and recycling, libraries, social care and data and insight.
Connected Local Government Live 2017 takes place on 28 and 29 June at The Bond Company in Birmingham, with Idox hosting its planning workshop during the morning of day one.
To visit us on the day and attend the workshop, please book your place at the event here: https://www.connectedlocalgovernment.co.uk
Socitm’s Better Connected programme has released its latest survey results, focused on evaluating the digital performance of licensing user journeys on UK local authority websites.
The Licensing survey reviewed the ease of completing online applications for ‘temporary event notices’ (TENs) in the UK and ‘occasional licences’ in Scotland. Overall, reviewers rated 54% of Scottish sites and 48% of sites in the rest of the UK as ‘good’ or ‘very good’ for this task.
Amongst the series of recommendations made, a key finding revealed that council-owned online forms – functionality achieved thanks to Idox’s digital suite of services – play a significant role in making the overall application process for a TEN easier.
According to reviewers, local authorities with their own licensing application – as opposed to those directing citizens to the GOV.UK website for submission – were ‘much easier to use’. Observations identified that this functionality was absent on most authority websites, with a total of only 16% catering for a TEN submission on their own site.
The latest findings reinforce Idox’s support of the Better Connected programme which continues to celebrate digital best practice in local government, while seeking to identify those tangible areas for improvement. Once again, they reveal that citizens and stakeholders really do value any steps that are put into place to speed up and streamline the online licensing process. Idox’s iApply service does exactly this by providing citizens with a single place to complete all common transactions across all local authorities – and by continuing to help councils implement digital smartly, both citizen engagement and operational processes can be significantly improved for the better.
Idox will be taking to the Better Connected stage at Connected Local Government Live in June 2017, showcasing its portfolio of solutions available to support digital transformation. Join the team there: https://connectedlocalgovernment.co.uk
Idox has once again proven itself as a trusted partner to local authorities across the UK following last week’s local elections. Delivering electoral services to all 32 Scottish councils, the Idox Elections team offered support and expertise via a range of solutions including print services, postal vote management and e-counting software.
Here are just some of the highlights that demonstrate the work involved in delivering the successful Scottish local elections:
- 2.1 million poll cards printed and dispatched
- 43,000 ballot books printed and dispatched
- 773,000 postal packs printed and dispatched
- All of the above catering for an electorate in Scotland of 4.3 million
These latest local elections provided Idox with a second opportunity to supply an effective e-Counting system to the Scottish Government, with the first completed count announced as Orkney Islands at 9:35am following the 4th May election day, demonstrating the speed and accuracy of utilising such a service. While a manual Single Transferable Vote (STV) count can take days, the Idox eCount software scans ballots in hours and calculations take just minutes.
Idox is a chosen partner to deliver Scottish Local Government elections and by-elections until 2021.
Of course, the Election team’s remit goes beyond local elections – our work in this area has served a voting population of more than 13 million across the UK and overseas for over 23 years.
As the country looks ahead to the 8th June General Election, we look forward to ensuring that our customer base of over 80 local authorities navigate a smooth path to elections success.
Let the countdown begin!
For further information about Idox Elections, please visit the dedicated pages.
Idox Health has received a national accolade at a prestigious awards ceremony, held annually to celebrate outstanding business achievements across the Life Sciences and Healthcare Technology sectors.
The Medilink UK Healthcare Business awards – announced on Wednesday (26 April) at the Med-Tech Innovation Expo 2017 in Coventry – declared the company as runners-up in the 'Partnership with the NHS' category, which recognises leading healthcare businesses who forge exemplary collaboration with the NHS, enhancing business performance and patient care.
One of 35 organisations nominated across five categories on the evening, Idox Health earned its place at the national event after being crowned winners at the 2016 West Midlands Medilink awards for the same category.
At the heart of its awards entry, Idox Health discussed its joint venture with University College London Hospitals NHS Foundation Trust to develop StrokePad, a tablet-based solution designed specifically to meet Stroke Assessment needs.
The technology is the world's first mobile electronic patient record system for stroke treatment, and enables clinicians to complete initial assessments in a faster, more efficient manner. Consistent with Idox Health's wider work as a leading supplier of digital healthcare solutions, StrokePad removes duplication, ensures excellent data quality, and produces reports against all local, network, and national statutory requirements to support clinicians in delivering excellent patient care.
Please visit the Idox Health website for more information about products and services.
After 12 years of using a research funding information service that had become 'ever less cost-effective', The University of Aberdeen has switched to RESEARCHconnect in a move that the institution believes will provide it with timely funding information and excellent support.
Dr Andrew Phillips, Business Development Officer supporting the research work of the University, describes the institution's decision to subscribe to RESEARCHconnect and the benefits of the service:
"Our ideal provider was one that could deliver timely, accurate funding information, had a keen eye for product development, and offered excellent support before, during and after implementation – all in a way that made good economic sense for us.
"We expected to have to compromise on these requirements – but with RESEARCHconnect, we found exactly what we were looking for.
"Idox's support has continued beyond implementation into ensuring we get the best out of the service on an ongoing basis. That we have such a responsive and dedicated partner in Idox gives us confidence that our decision to invest in this service is justified."
Read the full case study A change for the better, as well as experiences of other RESEARCHconnect users, here.
2017 continues RESEARCHconnect's growth across Europe. Universities will be able to see how the service supports research funding strategy at the EARMA Annual Conference (Malta, 24-26 April), for which RESEARCHconnect returns as Gold Sponsor, and ARMA Annual Conference (Liverpool, 5-7 June). The RESEARCHconnect team looks forward to welcoming all those with an interest in enhancing their approach to research funding at these flagship events.
Read the full case study: A change for the better
Facilities management company Bandera has been able to significantly enhance the service it offers clients after transitioning to CAFM Explorer, an innovative digital solution provided by Idox.
The rollout of CAFM Explorer – a single, web-based tool designed specifically to help organisations maintain well-managed estates, functions and processes – is helping Bandera streamline facilities management tasks across multiple sites, as well as provide a more comprehensive, strategic level of support to its clients in the UK and across Europe.
By facilitating integration with multiple client systems – including Sage, existing building management applications and Idox’s own document management system – Bandera has the flexibility to consolidate disparate systems, essential for a company with a diverse client base.
Previously, the volume of information being processed impacted on Bandera’s ability to provide live data reporting and timely insights to clients. With CAFM Explorer implemented, the company is able to gain a more holistic view of all aspects of the facilities function and offer a CAFM dashboard for every building within their portfolio; improving visibility, reporting capabilities and informed decision-making. Additionally, CAFM Explorer’s maintenance management and self-service helpdesk functionality has played a crucial role in ensuring planned and reactive tasks can be responded to, and monitored, more efficiently, enabling Bandera to deliver the high-quality service its clients expect.
The transition to Idox’s facilities management solution has also been pivotal in helping the company secure new clients and achieve accreditations including ISO 9000, 14000, and OSHAS 18001 management systems.
For more information about CAFM Explorer, visit: http://www.cafmexplorer.com
Canadian Natural Resources Limited (Canadian Natural), one of the largest independent crude oil and natural gas providers in the world, has been working with McLaren Software since 2004 to ensure the safe and effective running of its operations across North America, the North Sea and Offshore Africa.
From managing engineering documents and drawings, right through to overseeing governance documents such as standards, policies and procedures, McLaren has provided Canadian Natural with the digital tools essential to support efficient plant operations.
A recent McLaren project has enhanced Canadian Natural's technology by integrating the enterprise asset and maintenance management (EAM) system with the engineering document management solution (EDMS) to support the maintenance of work orders (MWO). The integration enables correct specifications and procedures to be found more efficiently and ensures maintenance staff have the most up-to-date set of documents – critical to ensuring they undertake work safely.
At Canadian Natural's Horizon Oil Sands (Horizon) operation, more than one million documents currently exist in its repository. Effective management of this 'paperwork' is vital to enable the Horizon team to work productively.
Maximo, the enterprise asset and maintenance (EAM) management system from IBM currently manages the physical assets at Horizon.
Talking about the partnership, Richard Dyson, Maximo Supervisor at Canadian Natural said: "McLaren provides the workforce at Horizon the comfort and peace of mind with knowing that the document that is in the work order is the current, most up to date version. Combining McLaren and the Maximo workflow makes the process seamless and the only manual intervention is when McLaren indicates through the traffic light system that the document is not the current version, alerting proactive action."
To find out more about how Canadian Natural is streamlining plant operations with McLaren Software, read the full case study here.
The Government’s new 5G strategy provides the blueprint for supporting the development and deployment of this new technology and demonstrates a commitment to exploring and maximising the next generation of digital infrastructure in the UK.
But how do we get there?
Just as the 5G vision is seen as an enabler to smarter working, the ambition to continually improve the way we do things is an ongoing project for both public and private sector organisations – and one that Idox has been supporting for many years.
By providing the right digital infrastructure and innovative tools, we are supporting businesses across a range of sectors including local and central government, healthcare, education and more, to improve productivity, deliver positive outcomes and enhance service delivery in a way that meets the rising needs and expectations of society.
In such a digitally-driven age – where plans for 5G technology are on the horizon – our ethos is to equip businesses with the skills and tools they need now and for the future, to ensure they can keep up with the pace of change without getting left behind.
In this article, Idox’s Steven McGinty takes a look at the objectives of the 5G strategy, its scope and the role that local regions will play in supporting future deployments.
You can read the full article here: The 5G arms race: the UK’s strategy to become a global leader in 5G technology
A new centre that will enable individuals to experience how technology can support their independent living has been officially opened by Malta’s Minister for Health Chris Fearne.
emCare, a division of Idox Health and provider of electronic and mobile care, unveiled its new call centre and concept store on Monday (10 April). Located in Swatar, it will act as a retail base for all its products, as well as ensuring a 24/7, quality service to those who use its technology in homes, care centres and health organisations across Malta.
Divided into three main areas, the centre provides a base for the emCare team to meet with customers to discuss their needs, as well as space for them to experience how the technology works in reality. All emCare solutions - which are available to everyone, irrespective of service provider and age – are aimed at empowering individuals to live independently for longer, providing peace of mind that help is available when needed, as well as reducing the pressure on hospitals and clinicians via preventative care.
The opening has also seen emCare welcome new employees, who will join a specially trained team responding to customer needs and emergencies around-the-clock.
Congratulating emCare on this significant investment and its ongoing commitment to the community, Minister for Health, Chris Fearne said: “The health sector in Malta is yet again attracting investment. We are pleased to note that more and more businesses are investing in health. Last year a new private hospital opened its doors, while two medical educational institutions will start operating from our country as from the next scholastic year. A private public partnership, between the Government and Vitals Global Healthcare, will continue to transform the health sector in Malta with a massive investment in health infrastructure. Technology in health is also one of the main priorities in health during the EU Presidency with the ehealth week taking place in May this year.”
Combining healthcare with technology, emCare pioneers a wide range of solutions that deliver continuous and real-time health and environmental monitoring, as well as products that enable individuals to live safely in their own homes for longer.
Launching later this year, its myemCare application will provide individuals with a single, electronic repository to store all their medical records, such as vital signs, medications, care plans, illnesses and lifestyle records. The solution promotes a preventative approach to healthcare, allowing individuals to play a more proactive approach in their own care, whilst ensuring clinicians can identify issues as early as possible.
Ivan Bartolo, Idox Health’s Managing Director, said: “Our vision is to provide consumers with a platform where they can manage their health story, whilst at the same time attempting to bridge the gap between the consumer and the clinician world, making health affordable in the 21st century. Our holistic vision is to help people feel in charge of their own lives, not only as they age, but throughout their lives.”
emCare’s new centre is located on the ground floor level of the Idox Business Centre in Swatar.
For more information about emCare and its range of solutions, visit www.myemcare.com.
When the Modern Slavery Act was introduced in 2015, it was described as ‘historic’ and the ‘first of its kind in Europe’. It is in fact part of a worldwide movement for greater transparency. The issue of extra-territoriality is indeed one of the hallmarks of the new Act, moving it firmly into the purview of corporate compliance departments and compliance management systems.
Responding to commercial globalisation, which has added greater levels of complexity to supply chains, sustainability challenges and the undeniable impact of reputational damage to an organisation’s bottom line, the Act is as much about prevention as it is about prosecution.
With recent evidence suggesting that businesses are unaware of the impacts of the Modern Slavery Act, the latest article and advice from Idox Compliance focuses on what the Act means for organisations across the UK and takes a look at the measures that need to be implemented to ensure that governance and business integrity are maintained.
Read the full article: The Modern Slavery Act – what does it mean for business?
Focused on supporting citizens over 65 years old who have long-term health conditions, the My Voice, My Choice initiative will put Stockton-on-Tees at the forefront of Integrated Personal Commissioning (IPC) – a new approach to joining up health, social care and other services for people with long-term health conditions.
The aim of IPC is to support people in attaining better health and social care outcomes and to improve the experience and quality of care. This is achieved through the delivery of personalised care and support planning, and a personal budget.
An innovative personal planning tool from Idox’s Open Objects will be at the core of delivering the My Voice, My Choice programme to the Stockton area.
The tool will draw on information, advice and services from Stockton’s rich directory of universal and community resources, providing citizens with an accessible online platform to build a personalised care and support plan.
This level of digital transformation changes the traditional service-led approach, and ensures information is joined up to make it more accessible to citizens when making choices about their health and social care.
Gemma Clifford, Health and Wellbeing Officer at Catalyst Stockton explains: “Stockton’s IPC Programme, My Voice, My Choice, is aimed at individuals with long-term health conditions and support needs that span both health and social care. The new personal planning tool from Open Objects will be key in empowering individuals and their carers to tailor their support and care in ways that are beneficial and meaningful to their lives."
The planner can be used independently or as an effective conversation tool between health and social care professionals and citizens. Introducing a holistic approach to an individual’s health and wellbeing, it encourages personalised goal setting for achieving outcomes and empowers citizens to take control of their own support needs.
To find out more about Open Objects and its online tools for personalised care and support plans and personal budgets, visit Personal Budget Manager or call +44 1223 422200.
The expansion of Britain’s night-time economy has presented opportunities and challenges for local licensing authorities.
With DJ Amy Lamé named as London’s first Night Czar – tasked with the role of engaging with night-time businesses, residents and public authorities to recreate London as a ‘24-hour city’ – Idox’s James Carson looks at the impact that licensing laws are having on the night-time economy and the tactics other countries are using to create a thriving after-hours culture.
Read the full article: Licensing late night cities: a balancing act for local councils
Northumberland, Tyne and Wear NHS Foundation Trust is to benefit from Idox’s facilities management solution, CAFM Explorer, which will provide better visibility, reporting and mobile capability across its numerous sites in the region.
As one of England’s largest mental health and disability providers, the Trust wanted to replace its paper-based system to streamline the management of its growing, complex estate. CAFM Explorer will replace a number of different data management systems, making it significantly easier for hospital staff to coordinate all aspects of its facilities function using a single, integrated tool.
Mobile capability will provide maintenance teams, contractors and engineers working across the Trust’s numerous sites with the flexibility to access information on-the-move. A more holistic view of the Trust’s entire estate will be achieved via asset-tracking features, preventing spend on facilities that are still within warranty and aiding decision-making.
The Trust will also be able to respond to, and monitor, reactive tasks more efficiently with CAFM Explorer’s web-based self-service help desk, as well as scheduling planned maintenance in a coordinated manner to ensure compliance.
Northumberland, Tyne and Wear NHS Foundation Trust is one of a number of clients using CAFM Explorer to deliver safe, efficient and compliant facilities. The Trust’s transition to the all-in-one solution comes shortly after news that East Cheshire NHS Trust will also commence use of the facilities management software from Idox.
For more information, visit: http://www.cafmexplorer.com
More clinics will be able to access a specialised Electronic Care Record (ECR) system for HIV treatment after it was announced the solution is now available on the cloud.
Climate-HIV – a joint venture between Idox Health and North Middlesex University Hospital NHS Trust – enables hospitals to record all patient data in one place, granting the clinical team faster access to information and reducing administration time spent on writing referrals. Whilst previously an on-premises solution, the extension of Climate-HIV to the cloud will make it significantly easier for smaller HIV clinics to use the same HIV system as larger hospitals in a secure, affordable and hassle-free manner.
The web-based application is now accessible from any Trust computer across the secure N3 network and requires no additional software or hardware. All Climate-HIV patient data is streamed over the N3 network using Secure Sockets Layer (SSL) industry standard encryption, protecting the transfer of information between the clinician and the secure Idox Health cloud.
Steve Wightman, Sales and Marketing Director at Idox Health said: “Having Climate-HIV available in the cloud on a cost-per-patient basis, we have now made a world-class application available to all HIV service centres, regardless of size. Whether you service 50 patients or 500, this model allows every centre to take advantage of everything Climate-HIV has to offer.”
Climate-HIV supports effective management of costly medications. By recording all patient information in one place, the workload of the clinician in generating prescriptions, the screening and processing of these items by pharmacists and the collection by patients can be managed via the same system. This streamlined approach to HIV care allows clinics to operate more efficiently, enabling them to better monitor medication usage and allocate budget for current and future requirements.
Dr Achim Schwenk, Deputy Medical Director, CCIO, Caldicott Guardian and HIV Consultant at North Middlesex University Hospital NHS Trust said, “We are very proud of Climate-HIV, the specialist clinician’s ECR. This new cloud-based solution will make this accessible to patients and staff in any HIV clinic in the UK who wish to sign up”.
A further three local authorities will implement an Idox service designed specifically to deliver efficiencies for both councils and their customers when submitting and processing licensing applications.
Local authorities in Bexley, Newport and Barnet are transitioning to Idox’s iApply – the only national platform offering a single point of access for all local government online applications – allowing them to effectively manage and process licensing applications in their areas, while delivering an enhanced online service to their citizens.
This timely adoption comes just months before new legislation surrounding the licensing of houses in multiple occupation (HMO) is introduced – a change likely to present significant time, management and resource challenges for local authorities.
The Government predicts the extension in scope of the HMO licensing scheme – expected to be implemented later this year – will bring an additional 141,000 properties into the licensing remit. Councils that are implementing Additional Licensing Schemes or even Selective Licensing Schemes under the Housing Act 2004 could see numbers rise from hundreds of licensable HMOs to thousands in an effort to improve housing conditions.
These forthcoming legislative changes are a key driver prompting many local authorities to review their digital capabilities, ensuring they have the right tools in place to manage the expected hike in licensing applications submitted for approval.
Idox is experienced in providing innovative digital solutions to help councils overcome the challenges of increased demand and need and growing online expectations. The iApply service offers a fully-digitised process, allowing citizens to complete, share, pay for and submit applications online with ease, making the licensing process quicker, more efficient and cost-effective for all parties involved. The service currently supports application submission and processing in the areas of planning, building control and licensing.
You can learn more about the expected impact of the new HMO legislation by reading our HMO market update.
For more information, please visit the iApply website.
Carers in Stockton-On-Tees will soon benefit from a new online hub, which will provide easy access to information, advice and local services, all designed to support them in their valuable roles.
The Carers’ Hub, from Idox’s Open Objects, provides an intuitive staged journey for carers to register, explore information and support options, as well as engage in an online assessment of their needs. The new assessment, designed in consultation with over 50 local authorities across England, will ensure a holistic carer-centred approach to looking at the potential impact of supporting family, friends and neighbours.
In response to the new duties introduced by the Care Act 2014, the Carers’ Hub will put Stockton at the forefront of engaging and empowering carers, whilst delivering significant process efficiencies through real channel shift. Zoe Flood, Commissioning Officer for Business Development and Performance explained: “Stockton Council is delighted to be implementing the Carers Hub as a new channel of the Stockton Information Directory. The Carers Hub allows Carers in Stockton to access more targeted information, advice and services, as well as being an important tool for professionals to support carers in their valuable role. Stockton Council is committed to improving services for Carers, and the Carers Hub is a key part of that improvement.”
Chris Evans, Health & Social Care Project Manager for Open Objects, further explains: “We’ve been working with Stockton Council to deliver a solution that helps them to give Carers more control by providing access to resources, without always having to go through an assessment first. Of course, where appropriate, online self-assessment is available, but by offering information earlier in the process, communities can self-serve to find the information they need, and choose how they interact with the local authority.”
For more information visit: Carers’ Hub