The Essex Property Group (EPG) is a group of public sector bodies based in Essex. The Group came together to find a way of sharing local government property information in order to inform decisions about the possible sharing or rationalisation of government owned properties in Essex.
The partnership originally selected Idox to deliver the Essex Property Asset Map (EPAM) using ESRI’s ArcGIS Online mapping technology. EPAM has enabled greater collaboration in the management and use of property assets between the partners.
Under a new contract, Idox will develop a website to host the mapping solution which will be administered by Southend-on-Sea Borough Council on behalf of the other authorities. This website is designed to meet the partnerships obligations under The Local Authorities (Data Transparency) Code 2014 by enabling them to collectively publish their data on a searchable joint map.
Post–recession, the building industry has begun a return to rapid growth against a background of changes in building regulations, continuing technical innovation, and raised standards and expectations for developers. Building Control (the process of ensuring that buildings are safe, healthy and efficient to meet the standards set by the building regulations) is a key component in this resurgence and it’s no surprise that the Local Authority Building Control technical meeting at Nottingham University scheduled for 23 and 24 March has a packed programme and is entirely sold out.
Operating a scalable shared service model supported by flexible outsourced technology services allows North Yorkshire Building Control Partnership (NYBPC) to revolutionise service delivery, save over £1m annually and meet the challenges of private sector competition.
NYBCP was the first local authority building control partnership in the UK, initially formed in 2001 to meet the challenges posed by Best Value and increasing private sector competition. The original partnership comprising Ryedale and Selby has subsequently expanded to provide building control services for Hambleton, Scarborough and Richmondshire councils.
- Disparate, incompatible application processing systems were used across the councils together with different Document Management Systems (DMS) with varying levels of integration and document availability
- Officers were expected to work across local authority boundaries on systems designed for individual geographic areas.
- Officers required multiple security logins to access each of the individual systems
- IT services were provided by 5 different councils offering varying levels of service
- Increasing user frustration with the existing systems and process
NYBCP required a streamlined workflow process which eliminated previous wastage, reduced administrative input, increased digital service delivery and reduced predictable costs.
Idox worked with NYBCP to define and implement a single integrated information solution providing a common address gazetteer and building regulations approval processing system. The Idox solution enables the Partnership to provide an enhanced digital service, transforming Building Control community engagement, through functionality such as on-line application submission, tracking, consultation and access to related documentation.
Idox worked collaboratively with NYBCP to migrate the data held in 5 different systems into a single integrated solution to provide a seamless user journey.
Under the agreement, all software systems are hosted, managed and supported by Idox.
- £1M reduction in overall annual salary costs
- 38% of all applications are now received digitally using on line application forms
- 55% of all applications are received electronically. This includes on line form submissions and applications via email
- £7,000 per annum savings on printing, stationery and postage. Letters are produced electronically and plans or forms are rarely printed
- 60% reduction in administrative resource
- Automation efficiencies have eliminated virtually all paper, providing a single, end to end, integrated, electronic digital service accessible to any stakeholder from anywhere using any device
- Improved work/life balance as officers can work from home, remotely across the five areas with access to all of the data for the area covered by NYBCP
- Improved customer service delivery administrators are able to validate and process applications within 3 - 5 minutes
Les Chapman, NYBPC Head of Building Control commented: “By having a clear vision and working closely with Idox and my colleagues at NYBCP we have been able to deliver that vision. The system implementation at NYBCP is one that I believe is an example that others could easily follow. It provides a shared service that is scalable and efficient. It is liked by users and provides staff with the satisfaction that they are able to get the job done in the most effective way possible. The project was implemented in a very short space of time and on budget. This was due to the effective way we worked together with Idox and our communications partner Razorblue.”
Andrew Riley, Managing Director, Idox Public Sector Software commented: “The outcomes delivered by NYBCP provide excellent examples of the efficiencies and service improvements achievable by aligning vision, determination and ambition with the capability of modern software and technology solutions.
By joining together to offer a shared service and by working in partnership for many years, NYBCP and Idox have created a service capability that would not have been possible a few years ago. We look forward to a continuing relationship that will deliver additional service improvements in the future.”
About Idox plc
Idox plc is a supplier of specialist information management solutions to the public sector and to highly regulated asset intensive industries around the world in the wider corporate sector.
Idox is the leading enabler of Building Control partnership working. As well as NYBCP, our clients include BCN Building Control (Derbyshire), CNC Building Control (South Norfolk), Devon Building Control, Gloucester and Stroud and many others. Over 90% of UK local authorities are now customers. Idox provides public sector organisations with tools to manage information and knowledge, documents, content, business processes and workflow as well as connecting directly with the citizen via the web, and providing elections management solutions.
+44 (0)7803 521 807
Should local authority websites be a priority in today’s efficiency saving climate? Socitm have recently reported on their 17th survey of local authority websites, Better Connected 2015, and the picture still isn’t great. Although rising expectations are said to be driving improvement, there are still significant gaps in performance.
To see key highlights from the report that illustrate this, visit: http://bit.ly/1BBzSxR
South Kesteven District Council have selected Idox to provide a consolidated solution to meet the council’s requirements for a new Land and Property management system.
Under the new contract, Idox will replace the existing Swift solutions within Planning, Building Control and Land Charges. To ensure a smooth and effective implementation, Idox will perform the migration of various legacy textual and spatial datasets to the new systems.
Idox will also supply its Idox Enterprise solution, designed to help managers automate workflow and balance staff workload thereby contributing to providing a consistent approach to service delivery and improved working practices and productivity.
- £1 million secured in the last three years by RCT Homes and its charitable arm Meadow Prospect. Comments by Grant Manager, Hayley Teague have been captured in the latest case study Working with GRANTfinder – An RCT Homes Perspective, published here. Hayley notes, “We have supported everything from providing sports kit to building legacy projects.”
- £60,000 of funding obtained in the last seven months by Catalyst, the voice for over 200 VCSE members in Stockton-on-Tees. Chief Executive Steve Rose comments, “Being able to offer GRANTfinder as a service to our members has given us the ability to connect with a much wider audience than we otherwise would have access to, and the funds GRANTfinder helps us find have impacted a wide range of organisations and causes.”
- £600,000 accessed by Learning Partnership West, a social enterprise dedicated to changing the lives of children and young people. Business Development Manager Asif Khan noted, “We plan many more submissions to trusts identified through the excellent research filter.”
- £130,000 secured by community and voluntary sector groups in the Hull area as part of Hull City Council’s investment in Open 4 Community. Identified as part of a recent user survey, the Council commented, “Our communities have greatly benefitted from Idox’s comprehensive funding information services. Responses from a 2015 survey indicated £130,000 of funding was secured. This assures us that our decision to invest in the service since 2012 has been worthwhile.”
- Dundee City Council, a subscriber of Idox’s services since 2011, noted as part of a recent polling exercise that users – of which there are over 800 – have successfully secured funding from sources identified through the Council’s Open 4 Community portal. Rory Young, Team Leader (Policy and Funding) at the Council added, “We enjoy clear benefits from access to Idox’s suite of comprehensive funding solutions. In particular, Open 4 Community provides an invaluable service to support our funding remit, offering the content and tools we need to provide an efficient service to the voluntary and community sector in the Dundee area, in one intuitive place.”
In line with its 30th anniversary celebrations, the Grants arm of Idox has announced the launch of the new Idox Innovation Awards.
Mansfield have awarded Idox a five year contract to deliver core business systems within Planning and Building control.
Southwark Council has implemented Idox's Public Access system to deliver a new planning portal aimed at informing and improving communication with developers, citizens and other stakeholders on planning matters affecting them.
The Idox system is designed to be easy to use, reducing the need for visits or telephone calls to the council and providing a valuable online source of planning information.
Idox Public Access is used by the majority of UK local authorities and is the most widely used online public information resource in the planning, building control and licensing areas.
Trafford Council went live this month on a range of business solutions from Idox designed to replace their aging legacy systems for planning, building control, land charges and gazetteers. One of the challenges in migrating from one system to another was not the volume of information held within the legacy system but ensuring that all, or the majority of the existing records, could be transferred. This helped ensure that the new system was able to meet the expectations of users, from day one.
Idox has invested £millions over the years in automating data migration processes and in 2014 migrated over 140 million records from legacy systems to its own suite of integrated, online solutions.
Rob Haslam, Head of Planning Services from Trafford Council said:
“We worked collaboratively with Idox to ensure that the transfer was seamless and that when the project went live there was no perceivable impact experienced by our customers. Idox helped us map virtually every field in our old system to the new Idox system so that it transferred the first time. We couldn’t have been more pleased with the result which enabled us to go live at the time we had planned and is already delivering key improvements to our service performance”.
Paul Maybury, Spatial Data Manager at Trafford Council, who managed the transition commented that:
“We are highly delighted with the results of the Idox Public Access system that has improved the way customers access information and engage with the service. We are now looking at rolling out other key features of the product to increase its usage and build upon this success”.
Andy Riley, Managing Director of Idox Public Sector and Information Solutions Division said:
“A successful data migration is key to, not only providing the maximum level of confidence to staff using the new systems, but importantly provides the foundation of a single, joined up information source used to publish valuable information to citizens, keeping them informed of what is happening in their locality and allowing them to engage with their local authority in the most effective manner possible”.
+44 (0)7803 521 807
Idox is a leading provider of complex information management solutions and services to the Government, Funding and Compliance sectors.
Our Public Sector Software division serves over 90% of UK local authorities with market-leading solutions to effectively administer information & knowledge, business processes & workflow as well as connecting directly with the citizen via a range of advanced digital services.
Cheltenham has embraced the use of QR code technology for all licensed taxis and private hire vehicles within the borough.
A QR code is displayed within each vehicle which, when scanned with a smartphone, displays the vehicles current details held within the Idox on-line Public Access system, instantly indicating whether the vehicle is currently licensed as well as the name of proprietor and licence number.
The Idox system has helped the Council to streamline and automate the entire licensing process of public and private hire vehicles, from application to authorisation.
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Using internet based mapping technology, Idox created the Essex Property Asset Map (EPAM) to match the requirements of the Essex Property Group. EPAM is now used as one of the core tools for Property Asset management in Essex.
Idox plc (AIM: IDOX), a leading supplier of specialist document management collaboration solutions and services to the UK public sector and highly regulated asset intensive industries, announces that its Engineering Information Management (EIM) Division has agreed to supply its McLaren Enterprise solution software suite and related services to a leading Oil and Gas company in Canada. The initial contract, signed in October, is worth $1.5m.
McLaren Software, leaders in engineering document control, construction project collaboration and computer aided facilities management solutions announce the latest version of McLaren FusionLive. Available immediately to all existing and new customers this release is arguably the most significant release in recent years.
Idox Elections part of Idox Group, attended the AEA (Association of Electoral Administrators) Annual Seminar held on Wednesday September 11, at the Hilton Metropole, Birmingham. This year's Seminar was exclusively devoted to the transition to and implementation of Individual Electoral Registration (IER).
Idox is assisting Gosport Borough Council to transform the registering of property assets through implementing its Uniform Estates Management solution.
Idox's suite of integrated software modules and solutions including environmental health, private sector housing, licensing, contaminated land, planning, building control, has been chosen to provide a consolidated solution to meet the requirements of various departments throughout Rossendale Borough Council.
McLaren VP to Discuss Best Practices for Document Control in the Nuclear Industry.