Behavioural economics is a rather young field of study that uses methodologies from economics and psychology for studying human behaviour in individual decision situations. Interesting experiments were conducted, amongst others, by Dan Ariely and colleagues. Here, Compliance experts can draw from a plethora of ideas, to improve effectiveness of their compliance management systems (CMS).
One important result of these studies was, that the bias to cheat in simple calculating tasks decreased significantly, when the subjects were asked to name the Ten Commandments before the experiment. Also, when they were told that the experiment was subject to the University’s code of honour. The bias to cheat was also lower, when the subject had to sign a form AT THE HEAD, before he or she entered the number of allegedly correctly solved tasks into the form. In that case, the subjects were supposedly reminded of a positive or integer self-image.
Such findings could be transferred into applied compliance, e. g.:
- Employees to be trained confirm by their signature beforehand, that they attended the training and that the training content will be used in daily business in the future.
- Employees finding themselves in situations that constitute a compliance risk (e. g. contact with competitors), receive advice on behavioural standards or information on ethical role models immediately in advance. This may help to reduce a propensity to non-compliance.
- The perceived value of compliance guidelines and their application could be increased, if employees were involved in their development. This can be concluded from a related study, where subjects attached more value to ideas that they participated in developing themselves. In this way the not-invented-here-bias was avoided.
Bureaucratic, complex and with low success rates were some of the myths we slide-tackled at our Funding Steps into Europe event at Chelsea FC on 9 February.
The event was Idox’s first large-scale training event on this subject, which saw delegates from local authorities, universities and housing associations, to name but a few, wanting to learn more about how to tap into European funding.
The valuable insight offered by our speakers included: the ideal partner checklist, practical examples of lobbying in Brussels, evidencing project need from previous data and research, how project spend can be impacted by a fluctuating exchange rate and how to score highly on excellence, impact and implementation for a Horizon 2020 project.
All delegates who completed the post-event survey rated it as either Excellent or Good, and confirmed they would likely recommend to others.
We will be running the event again over the coming year in other venues across the UK and mainland Europe. Details of upcoming dates and an example agenda are available here.
Idox is a market-leading developer and provider of a broad range of digital solutions for UK local authorities. Our services include ReadingRoom’s cutting-edge digital consultancy solutions, and the recently launched iApply service to ease the submission process for planning and building control applications. In this article, Idox’s Steven McGinty highlights some of the digital opportunities currently facing local government, as well as some of the challenges.
Read our latest article to find out more: The digital world … why local government is still running to catch up
In a recent survey, clients of Vindsubsidies indicated that they had secured over €60 million in grants for their businesses with the help of Vindsubidies.nl (their Dutch Grantfinder service). Vindsubsidies.nl is a product of Vindsubsidies, a company of Idox Grants.
Clients surveyed, advised that the grants have been used for the realisation of innovative projects, product development and improvement processes of their business and organisations.
In the survey, Vindsubsidies.nl received a high rating from its users with more than half of the clients rating the product 8 out of 10 for value whilst 90% stated that they would recommend the database to colleagues or external business relations.
Vindsubsidies is delighted with the excellent survey results and commented that they will continue to develop and improve the database to meet the changing needs of the clients.
For more information about this service, visit: Vindsubsidies
A recent Facilities Management LinkedIn study highlighted the top ten KPIs Facilities Managers need to be aware of and report against. CAFM Explorer, Idox's leading facilities management software, holds all of the required data and provides these as listed:
- Gross FM Costs / 1 m² of Gross Floor Area (GFA), annually
- Capital Costs / 1 m² of GFA
- Number of End User Complaints
- User Satisfaction from FM Services
- Net Floor Area in m² / 1 working place or per 1 user
- Maintenance Costs / 1 m² of GFA
- Operational Costs / 1 m² of GFA or per 1 user
- Planned maintenance vs. Reactive maintenance Ratio
- Utility Consumption Costs / 1 m² of GFA or per 1 user
- Cleaning Costs / 1 m² of GFA
CAFM Explorer includes over 250 different configurable reports, live dashboards, exports to Excel and bespoke reports if required.
If you would like to learn more, visit: CAFM Explorer
Only 3% of UK businesses believe they have a good understanding of competition law, while some business areas or companies of a certain size have almost never heard of it. Whilst only a minority of businesses are aware of the penalties for non-compliance with competition law. Yet, only 6% run training sessions on this topic. These and other alarming facts were published last year in a study by the British Competition & Markets Authority (CMA) commissioned to measure UK businesses’ understanding of anti-competitive behaviour and awareness of the penalties for breaching competition law.
In February 2016, Freshfields Bruckhaus Deringer and Idox Compliance (by Interactive Dialogues operational unit) launched Version 2.0 of ALTis (Advanced Legal Training interactive systems) – a cost-effective, easy-to-use online competition law compliance training solution for employees throughout an organisation since 2004. To date, ALtis is the most complete training solution of its kind on the market and consists of a:
- comprehensive training module of 45-60 minutes, covering EU Competition Law and US Antitrust separately
- 30-minute knowledge booster module
- 20-minute refresher module – available in a traditional format and as a serious game
- 45-minute dawn raids module
Written in a non-technical, user-friendly style, this online training solution provides employees with an explanation of the relevant legal principles via business scenarios and real-life examples. In addition, a summary of the key learning points and useful do’s & don’ts ensure that employees are armed with the right reflexes when faced with potentially risky situations. A self-assessment/test section at the end of the training allows them to demonstrate adequate levels of understanding.
Dumfries & Galloway Council have awarded Idox a new five year contract for the provision of Idox’s Uniform solution which will enable the council to consolidate their Land and Property system.
In a second award, Idox will migrate data held within the council’s legacy systems for Environmental Health, Trading Standards & Housing Assistance into Idox Uniform replacing a system previously supplied by Civica.
The Council will also implement Idox Enterprise which will enable managers to monitor and assess workloads and quickly reallocate tasks to better balance workload.
Vindsubsidies, an Idox company and grants authority in the Netherlands, has been awarded the Innovator Award for its new product Grant Manager in this year’s ESEF Awards. Grant Manager is an innovative online administration tool which was launched on 1 January 2016.
The ESEF Awards are the most important awards in the manufacturing industry and spotlights those organisations delivering innovative products and services that enhance the way that people use technology.
The jury for the ESEF Awards, commented in its reports that Grant Manager is a ‘robust solution designed to manage and control project-based administration’. Vindsubsidies’ Grant Manager, meets the needs of entrepreneurs by providing a transparent solution that delivers maximum control for project managers.
Managing Director of Idox Grants, Henk Heerink, is delighted to receive the Innovator Award for Grant Manager and commented ‘this award shows the success of integration of the various Idox companies to develop breakthrough solutions within the corporate market and public sector. Combining the various disciplines within Idox has led to a new solution in an established market’.
Grant Manager has been developed specifically for grant administration. Project members can easily record time, enter charges and upload important documents. All data can be processed in a report which can be easily viewed and analysed. The system delivers an insight into the status of all ongoing grant projects. With Grant Manager, organisations know immediately if projects are running to schedule or need to be adjusted.
The ESEF takes place in the Netherlands in the Jaarbeurs Utrecht from 15 - 18 March 2016.
By now you will have read plenty of Facilities Management trends and prediction articles for 2016. We're not quite jumping on the bandwagon, just giving it a bit of a nudge – here are eight CAFM Explorer predictions for the upcoming year…
It is often ignored but data is the heartbeat of any good CAFM system. With security issues becoming more prevalent in the media, data integrity and security are going to be more of a focus for IT and Facilities Management than ever before. Download our Data Factsheet.
QR coding your assets allows users and engineers to easily identify or report on any specific asset. Demand for QR coding from CAFM Explorer customers has increased over the last year and we expect many more customers to adopt this in 2016. CAFM Explorer 9.2 launched in January 2016 with a large update to QR functionality – learn more, download: CAFM Explorer 9.2 update.
Customers leading development
CAFM users become more savvy and industry aware every year. Whilst we keep ourselves up-to-date with industry movements, it is our customer base that drives development and requirements in every release of CAFM Explorer. The CAFM Explorer User Group has helped form our software for over 30 years, making it one of the major reasons for choosing CAFM Explorer. For more information download: 10 reasons to choose CAFM Explorer.
End users demand instant access which is why CAFM Explorer now provides one touch help desk call logging from any mobile device. For more information download: What's new in CAFM Explorer 9.2.
Mobile Engineers and Contractors
Demand for an increasingly efficient facilities workforce means contractors and engineers need immediate access to maintenance schedules and work orders – learn more, download: CAFM Explorer 9.2.
Industry recognised maintenance standards
2016 will be the year where BIM & SFG20 become prevalent in the Facilities Management world. Both standards revolve around your assets and maintenance of those assets – a cornerstone of CAFM Explorer’s functionality – request a demo to find out more: http://www.cafmexplorer.com/contact-us
With an uncertain economic outlook for 2016, budgets will be tight and demonstrating an efficient facilities management process will be key. At the end of 2015 we published a whitepaper highlighting the various ways in which you can demonstrate efficiencies and ROI – download the whitepaper: Business Benefits of CAFM Explorer.
Getting back to basics
It may sound obvious, but getting the basics right is key. Strip away the layers and there are always key requirements for every facility. CAFM Explorer has been developed to help you get those basics right – download our ‘Back to Basics’ whitepaper to make sure you’re starting from the right place.
It’s important that you stay in control of the building process by understanding Building Regulations. Even after your planning permission has been granted, and you think you are ready to start building or rebuilding, the process is only beginning, as any alteration or extension of an existing property is still required to meet the Regulations.
Read our latest article to find out more: Stay in control of the building process by understanding Building Regulations
Public funds for good causes are on the wane. Grants from the public sector now make up only 5.5% of charity sector income, a decline of over 60% since 2004. Why the regressive trend in grant supply from government?
Idox’s Mike Dever examines this changing funding landscape in the midst of policy and austerity cuts and, as local authorities look to finalise their budgets for the next financial year, reviews the latest movement intended to combat public sector grant decline – the Grants for Good campaign.
Digital inclusion is increasingly important for connecting social housing landlords and their tenants. Reading Room, which joined the Idox Group in 2015, has been working with a leading social housing provider to improve its digital development. Reading Room is a digital consultancy with an international reputation for innovative and award-winning strategic consultancy, design, and technical delivery.
In this article, Idox’s James Carson outlines how Reading Room is helping social housing tenants reap the benefits of digital inclusion.
Idox’s new whitepaper considers how the contribution research makes to society and the economy is measured, and the relationship between impact and funding – key topics in the HE sector. The importance of creating solutions to societal challenges is evident in the impact strand of the EC’s Horizon 2020 programme receiving the largest funding portion: a total of €29.7 billion.
- the changing landscape of research with the impact agenda;
- challenges faced by both academia and research funding officers; and
- tips on how to demonstrate impact – relevant to institutions seeking funding in Europe and beyond.
The paper – published today (15 February) – will support Idox during its work as main sponsor at this year’s Jahrestagung der Forschungsreferenten event in Potsdam, Germany. Taking place 18-19 February, colleagues will be on hand to provide insight into the features and benefits of the RESEARCHconnect service and the latest funding developments.
Download the full paper at the RESEARCHconnect website here: Demonstrating Impact in Research – International Frameworks and Challenges
The fun thing about working in digital is that the rules are always evolving. Year after year we see trends come and go - some stay around longer than others, some raise their heads once then disappear forever.
In this article, Reading Room shed light on web design trends for 2016. By no means exhaustive, this article gives a taste of what is in store for the year for Reading Room clients and their respective digital platform and/or service.
Full article: Web Design Trends 2016
Torfaen County Borough Council has selected Idox’s document management solution (DMS) to support core business systems within the council.
The new system will extend the use of Idox technology within the council and be integrated into existing Idox solutions within Planning and Building Control.
Idox DMS is designed to enable organisations to improve information sharing and support the delivery of responsive public digital services enabling citizens to view documents online.
CAFM Explorer, Idox’s leading facilities management software, supports the effective and efficient management of facilities and their operational environments. The latest release enhances the product by adding:
- One touch help desk call logging in CAFM Web from any mobile device
- Ability to QR code assets and scan with a mobile device
- Larger portfolio of ready-made reports increasing insight while reducing time and effort
- Notifications of expiring service provider documents
- Enhanced health checks to ensure high performance
- Additional links between assets and work orders for more efficient working
- Enhancements for labour charges ensuring smoother and more effective management of costs
- Increased control over monitoring of stock levels
- Simplifications in CAFM Web to make it more user friendly for engineers, contractors and end users
- Multi-level work orders ensure better fault reporting and routing to the correct team
To learn more about the new functionality, visit: CAFM Explorer 9.2
Health Education England are a non-departmental public body that works across England to deliver high quality education and training for a better health and healthcare. Health Education England tasked Reading Room, Idox’s Digital Consultancy, to incorporate 13 local education training board websites into one site, whilst maintaining a clear identity and individual navigation within the site for each board.
View the website http://www.hee.nhs.uk/
The forthcoming election for a new Mayor of London is generating particular interest in the tech community. The tech sector makes significant contributions to London’s economy, but there are concerns that skill shortages in the capital could hinder further growth. Idox is a leading supplier of applications to support public sector organisations in managing information and knowledge, documents, content, business processes and workflow. Idox also manages the information service of the Greater London Authority, supporting evidence-based decision and policy making across the capital.
In this article, Idox’s Steven McGinty looks at efforts by the tech sector to push the issue of skills shortages further up the agenda of the next Mayor of London.
Read full article: London’s digital skills shortage: a priority for the new Mayor
Bandera, a national facilities management services company, has chosen CAFM Explorer to assist in delivering core services to their clients.
Bandera prides itself on giving a personal service, forming close partnerships with their clients in providing a bespoke service while understanding and delivering exactly what the client needs, normally beating expectations while allowing clients to progress with their core business.
As part of their own success and development Bandera required a facilities software solution that delivered consistency for the increasing requirements of their clients.
Austin Gibbons, Business Assistant at Bandera, commented, “Having researched the software options available to us, CAFM Explorer towered above other providers as it mirrored Bandera’s demands in offering an all-in-one facilities software solution which we know will quickly enhance efficiencies and reliability to our clients with the trust they deserve in knowing they have the very best up to date and dedicated service with the added value of business continuity.”
CAFM Explorer is an all-in-one facilities management software solution – to learn more about how CAFM Explorer can support your business, visit: www.cafmexplorer.com or call 0870 3337101.
For more information on Bandera visit www.banderaltd.com
In a recent award, under the Framework Agreement for Local Authority Software Application, Canterbury City Council has invested in Idox’s Electronic Document Management Solution (EDMS) replacing a system previously provided by Northgate.
The new system will be integrated into existing Idox solutions already in use by the council within core functions such as Planning, Building Control, and Land Charges in order to increase information sharing and support the online publication of documents for citizens, consultees and third parties.
In addition, Idox will migrate the data stored within their legacy system to Idox DMS.