Help desk

The Help desk is staffed during standard business hours Monday to Friday.

For enquiries relating to the IDOX Software:
t: 0845 650 4123
e: helpdesk@idoxgroup.com

Customer Services
For general UNI-form queries, such as product updates, event queries:
t: + 44 (0)1635 565 999
e: customerservices@idoxgroup.com

Customer Support
For technical UNI-form queries, such as software or hardware faults:
t: + 44 (0)1635 565 916
e: helpdesk@idoxgroup.com

For enquiries relating to ACOLAID and Enterprise:
t: +44 (0)207 202 8101
e: usersupport@plantechltd.co.uk

For enquiries relating to the IDOX Information Service:
t: +44 (0)141 574 1920
f: +44 (0)141 248 9433
e: iu@idoxgroup.com

IDOX group provides local authorities with software which delivers seamless integration and automation from user interfaces through to document storage.

For more information or to book a site visit from one of our representatives please call 0870 333 7101.