Case Studies - Software Solutions
Shropshire Council is one of the largest authorities in England covering an area of 1,235 square miles, is home to 307,000 residents and oversees over 3,000 planning applications a year.
Shropshire is one of England’s most rural authorities with five area offices located in the Market Towns across the authority, have always recognised the necessity to provide flexible remote and home working for their officers.
Research commissioned by the Royal Town Planning Institute (RTPI) shows that individual government departments now have more than 100 major maps for England relating to policies and programmes on the economy, transport, communications, housing and the environment.
Despite the generally recognised and accepted need to ensure a joined up approach to planning infrastructure and services, there is remarkably still no single place or data source within government that makes all of these maps available to view.
With a Map for England, policy makers could make better judgments about how individual policy proposals interact with and affect development of the country as a whole.
The Essex Property Group (EPG) is a group of public sector bodies based in Essex consisting of Essex County, Basildon, Brentwood, Castlepoint, Chelmsford, Colchester, Epping Forest, Harlow, Maldon, Rochford, Southend, Tendring, Thurrock and Uttlesford Councils, Essex Fire & Rescue, Essex Police, and the NHS, working with the support of Improvement East (East of England Local Government Association - EELGA).
The Group came together to find a way of sharing local government property information in order to inform decisions about the possible sharing or rationalization of government owned properties in Essex. At a simple level the group wanted to show their assets on a map and to use it collectively to identify any potential opportunities, and the best way of realizing them.
In today’s world there is a growing requirement for Councils to offer a wide range of online services to make the voting process easier and more accessible. Increasingly in today’s elections, the use of technology in the voting process is becoming more important, as is the growing need to modernise this democratic process, consequently internet voting is becoming expected by voters.
Aberdeen City chose to work with Idox Elections due to the company’s track record and ability to create and deliver a sophisticated, innovative and accessible solution.
Each planning application received by a local planning authority normally results in a number of consultations. These consultations are issued to neighbours, county and parish councils, Environment Agency, National Heritage and utility companies such as gas, electricity and water companies.
Traditionally all consultations were issued by post and this resulted in significant costs associated with the production of multiple copies of the planning documentation as well as the costs of postage.
New College Durham saves money, time, space and contributes to a greener environment through a working partnership with Idox.
In 2004, the College moved to a new campus and needed to ensure that the storage space available was used to maximum effect as well as ensuring that some key issues relating to records management were addressed (e.g. Freedom of Information and Data Protection compliance, improving accessibility and security of records).
New Forest District Council have become the first UK authority to go live with Idox Enterprise for Environmental Health. The Council placed an order at the end of April 2009 and the implementation was signed off within one month.
A smooth installation into the existing environment was followed by a successful training programme for System Supervisors. Idox group have delivered the Idox Enterprise front-end with web browser, configurable workflow tasks and graphs, and dynamic management tools to help the department improve efficiency and performance.
Bromsgrove was keen to set new standards in local government performance and recognised that these ambitions could be assisted by Idox systems which were integrated across the Council.
Previous systems had failed to deliver an intelligent single view of disparate distributed data so the challenge was to implement a comprehensive suite of spatiallyenabled integrated land and property systems across a number of departments including Planning, Building Control, Environmental Health , Land Charges and Housing – all accessible via a single address gazetteer.
Andy Butler, Programme Coordinator, was brought in to look at the feasibility of implementing Electronic Document and Records Management System (EDRMS) as a corporate solution. The Council’s objective was to improve customer service by improving access to information, creating more effective electronic storage and improving Council efficiency by freeing up staff time to perform more complex duties.
Eastleigh required an EDRMS that would work across the Council. This meant that as well as covering the following high level requirements, the system also had to be user friendly and a fully integrated EDRMS.